INFINITI of Van Nuys

.... Service is always excellent! Steven Chen, Devin de Graca, and Adam are always excellent in providing service every time I bring in my cars, even for just a simple oil change. Th Steven Chen, Devin de Graca, and Adam are always excellent in providing service every time I bring in my cars, even for just a simple oil change. They are a bunch of crazy guys, but they do put in their full attention to your needs - what you need and what you could defer for later servicing. Also, your car always comes back clean. A couple of times I didn't feel like washing my car, so I brought it in for an oil change! I have a 2006 M35 and a 2008 G35. I love both cars and the people that takes care of it. Keep on. It's the service and attention that brings me back - tho' I have to deal with these "crazy" dudes. More

Excellent as usual I have been driving Infinitis since 1990 in part because of the service here. So for my newest Infiniti, it was excellent as usual. Rick even went the I have been driving Infinitis since 1990 in part because of the service here. So for my newest Infiniti, it was excellent as usual. Rick even went the extra mile and replaced the battery in my key fob because he didn't want me to have any trouble. More

Quick and Easy It was so fast and easy! Short notice and I was done within the time they told me it would take. Washed my car and everything! It was so fast and easy! Short notice and I was done within the time they told me it would take. Washed my car and everything! More

Great service The whole process was quick and easy from the initial call to the service department, who managed to fit me in with very little notice. The Service C The whole process was quick and easy from the initial call to the service department, who managed to fit me in with very little notice. The Service Consultant that handled my visit was Wilson Chihuahua, he was friendly and professional. He dealt with all the paperwork, got my car booked in and serviced within the minimum of delay; a very good experience. Thanks Wilson. More

Service Review Rick Robinson is one of the finest service advisors I have ever known. He is very helpful and knowledgeable about the vehicles and all of the needs of Rick Robinson is one of the finest service advisors I have ever known. He is very helpful and knowledgeable about the vehicles and all of the needs of his customers. He has made sure that all of my service needs have been handled to my complete satisfaction. I will definitely return to him for future service needs and the Van Nuys Infinity Dealership is my "go to" place for vehicle purchases in the future. More

2 Visits for Battery and Maintenance I went to the Infiniti of Van Nuys Service Center because I was having trouble with my battery. The representative Wilson Chihuahua was very helpful a I went to the Infiniti of Van Nuys Service Center because I was having trouble with my battery. The representative Wilson Chihuahua was very helpful and made my experience very easy and quick as it is not very easy for women to go to the dealerships. Then I went again for regular maintenance last weekend and again Wilson Chihuahua help me with the entire process and he was very professional and helpful. More

car purchase I purchased a car from Infiniti of Van Nuys, and I was very happy with the service and sales experience. It was straight to the point. But the service I purchased a car from Infiniti of Van Nuys, and I was very happy with the service and sales experience. It was straight to the point. But the service of the sales person, and finance department that made the experience great. More

Great service and a pleasant experience from the team Great service from Andy and his team. The whole experience was very pleasant and I would recommend this dealership to people looking for a car. Andy i Great service from Andy and his team. The whole experience was very pleasant and I would recommend this dealership to people looking for a car. Andy is very knowledgeable and professional. He delivers excellent all around purchase/lease process. Well done. More

Exception service Rick Robertson in the service department was extremely professional, friendly, knowledgable and went out of his way to make sure the trouble I was hav Rick Robertson in the service department was extremely professional, friendly, knowledgable and went out of his way to make sure the trouble I was having with my car was resolved to my complete satisfaction. Thank you! More

Amazing and fun Kenny wasn't just helpful but he made my experience buying my first Infiniti fun. I was able to trust him off the bat. I know I can call him up and as Kenny wasn't just helpful but he made my experience buying my first Infiniti fun. I was able to trust him off the bat. I know I can call him up and ask for his help. The way he treats customers is the way every dealer should treat their customers. Earlier that day I had test driven the Camaro but it wasn't as fun when compared to test driving the Infiniti. I hope other people have an equally great experience when buying/leasing a car. I am not only satisfied with the vehicle but I am highly satisfied with the customer service. More