INFINITI of Van Nuys

Excellence I couldn't be happier with my experience. Adam Tran was my service advisor and he even remembered my name. He made my trip to Infinite of Van Nuys the I couldn't be happier with my experience. Adam Tran was my service advisor and he even remembered my name. He made my trip to Infinite of Van Nuys the best. More

Great service They called me to tell me about the repair and when my car would be ready. I received a loaner car and I had all of my needs satisfied. They called me to tell me about the repair and when my car would be ready. I received a loaner car and I had all of my needs satisfied. More

Great dealership Will make this short and sweet, everybody there is great and really believes in customer service. they go out of there way to take care of you. St Will make this short and sweet, everybody there is great and really believes in customer service. they go out of there way to take care of you. Steve. More

Great service! Ronald Lazo greeted me personally and helped me get a great deal on my tires. Rich squeezed me in last minute on a Saturday to get my tires installed Ronald Lazo greeted me personally and helped me get a great deal on my tires. Rich squeezed me in last minute on a Saturday to get my tires installed. More

Great service Came in for an oil change and also Adam went above and beyond by pointing out my screen needed to be replaced which I hadn't even noticed. Put in an o Came in for an oil change and also Adam went above and beyond by pointing out my screen needed to be replaced which I hadn't even noticed. Put in an order because they were out of the parts and I had a new screen within 2 business days. Oil change wait time was not bad and Adam kept me updated on the status of my car. Coming in for my car service here is definitely hassle free and all the staff is very polite. More

Adam tran As always Adam tran was excellent in his service with me very welcoming with a smile and fast service. I give him 5 stars he is the reason I go to va As always Adam tran was excellent in his service with me very welcoming with a smile and fast service. I give him 5 stars he is the reason I go to van nuys Infiniti More

Steering wheel vibration Very friendly crew. They checked me in the first minute even though I had not make an appointment. They checked my tires and balanced them for free to Very friendly crew. They checked me in the first minute even though I had not make an appointment. They checked my tires and balanced them for free to fix the minor vibration I had over speed of 70 mph. I love this dealership and will be recommending it all my friends and family. More

Amazing experience !!! Brought my 2017 Infiniti Q50 RS400 in for service and Angie took care of everything!!!!! Thank you so much Angie. Great place, great service, GREAT ST Brought my 2017 Infiniti Q50 RS400 in for service and Angie took care of everything!!!!! Thank you so much Angie. Great place, great service, GREAT STAFF! More

SEVICE DEPT THE SERVICE DEPT. WAS GREAT, EVERYONE WAS REALLY HELPFUL AND IT WAS EASY FOR ME TO DROP THE CAR OFF AND GET THE SHUTTLE TO WORK. SPECIAL THANKS TO R THE SERVICE DEPT. WAS GREAT, EVERYONE WAS REALLY HELPFUL AND IT WAS EASY FOR ME TO DROP THE CAR OFF AND GET THE SHUTTLE TO WORK. SPECIAL THANKS TO RICK ROBINSON, NICE TO HAVE SOMEONE THERE THAT IS FRIENDLY AND KNOWS HIS WORK.. More

Great Experience! Angie ELVIR took great care of me. She was extremely courteous and completely transparent of each line item being serviced. She also offered great in Angie ELVIR took great care of me. She was extremely courteous and completely transparent of each line item being serviced. She also offered great incentives based on my VIP customer loyalty status and covered any repairs that were still covered under my warranty. More