INFINITI of Van Nuys

Infiniti I recommend this dealership because they treated me fairly from the moment I walked in until I left with my new car! Carlos was great! See Carlos if I recommend this dealership because they treated me fairly from the moment I walked in until I left with my new car! Carlos was great! See Carlos if you want good service. Carlos Cisneros! More

Oil change Excellent service in a timely manner. Very friendly staff. Clear guidelines for what work will be done to my car. Look forward to my next service Excellent service in a timely manner. Very friendly staff. Clear guidelines for what work will be done to my car. Look forward to my next service More

GREAT SERVICE! Rudy provided highest level of service. Super professional, accommodating and fast. He did his best to make me feel welcome. My best experience so far Rudy provided highest level of service. Super professional, accommodating and fast. He did his best to make me feel welcome. My best experience so far! More

Smooth and easy Very professional and great communication. Rudy was great to work with. They did a thorough check up and delivered my car as promised. Was my first Very professional and great communication. Rudy was great to work with. They did a thorough check up and delivered my car as promised. Was my first visit but I’ll be back. More

Good experience I came in without an appointment and was taken care of as soon as possible. Given there were a lot of customers ahead of me and I was a walk-in, I was I came in without an appointment and was taken care of as soon as possible. Given there were a lot of customers ahead of me and I was a walk-in, I was in-n-out of there within 1.5hours for a flat tire. I was really expecting to be stuck there for much longer. The representative who took care of me was very professional and pleasant. I would definitely be back if I need other services in the future. PS: they have an expresso machine and snacks in the waiting room which was kept clean and well-stacked. A plus! More

Red Carpet Treatment The level of sercive, efficiency, and customer care that Weston and his team provided me with was breath taking. Not only did he upgrade my infinity The level of sercive, efficiency, and customer care that Weston and his team provided me with was breath taking. Not only did he upgrade my infinity QX60 with a theater package that my kids absolutely love, he was able to do it with no money out of pocket and even matched my previuos infinity's payment. The best part of it all, is that I was in and out of the dealership in less than an hour. I'll definitely refer all my friends and family to Weston and his team! More

Faster than expected. Better than expected. The service was not only comprehensive, but faster than I expected. I felt informed and well treated throughout the process. I had a much better exp The service was not only comprehensive, but faster than I expected. I felt informed and well treated throughout the process. I had a much better experience than I have had at other dealers. More

Best experience great staff they really care about the people and want to do the best they can to meet the customers needs thank you very much, very much appreciated great staff they really care about the people and want to do the best they can to meet the customers needs thank you very much, very much appreciated More

Easy no time at all Ive been a customer for 16 years that's all i have to say Satisfied .clean and comfortable waiting area Staff friendly and knowledgeable Infiniti is Ive been a customer for 16 years that's all i have to say Satisfied .clean and comfortable waiting area Staff friendly and knowledgeable Infiniti is great More

Luis Rodriguez is Awesome! Luis R. was very knowledgeable and Customer service oriented! He was very clear on explaining the details/concern with my vehicle! I was pleased. Grea Luis R. was very knowledgeable and Customer service oriented! He was very clear on explaining the details/concern with my vehicle! I was pleased. Great service advisor!! More