INFINITI of Van Nuys

Cara Alva was very helpfull and friendly, great job! It was a great experience, Cara Alva help me and she was very friendly and helpful. I'll keep taking my car for service here. Great job over all. It was a great experience, Cara Alva help me and she was very friendly and helpful. I'll keep taking my car for service here. Great job over all. More

Excellent customer service Great service overall but particularly happy with my Service Advisor, Luis Rodriguez! The waiting area was a comfortable and clean space with yummy pa Great service overall but particularly happy with my Service Advisor, Luis Rodriguez! The waiting area was a comfortable and clean space with yummy pastries and good coffe : ) More

Great service! Prompt, courteous and straight to the point. Needed services are explained well and prices are reasonable. They didn't upsale, waiting area was cl Prompt, courteous and straight to the point. Needed services are explained well and prices are reasonable. They didn't upsale, waiting area was clean and refreshments were fantastic. More

Great! Movses D. was so helpful. He made the whole process really easy and simple. Definitely would recommend Infiniti of Van Nuys & especially Movses for al Movses D. was so helpful. He made the whole process really easy and simple. Definitely would recommend Infiniti of Van Nuys & especially Movses for all your needs. Thank you. More

Great service! Went in and out quickly. Service was great, felt right at home. Definitely recommended. Sean was of great help, had all the answers to my questions. Went in and out quickly. Service was great, felt right at home. Definitely recommended. Sean was of great help, had all the answers to my questions. More

Excellent service but dealer is overwhelmed I was very pleased with my experience. My advisor was great, and the service manager gave me a huge discount because another dealer had essentially ri I was very pleased with my experience. My advisor was great, and the service manager gave me a huge discount because another dealer had essentially ripped me off. The only problem: Infiniti of North America allows their franchises to abruptly close, which this time has resulted in Van Nuys being the only accessible dealer for a huge portion of Los Angeles, making it very hard to get an appointment and a loaner. Please, Infinity of North America, get these guys some help! More

Great! As usual :-) I really miss Adam Tran! He was GREAT! The new service advisor that assisted me was awesome too! Cerritos Infiniti is close to me but I choose to c I really miss Adam Tran! He was GREAT! The new service advisor that assisted me was awesome too! Cerritos Infiniti is close to me but I choose to come all the way to Van Nuys because of the YEARS of outstanding service! More

replace the battery under the warranty David was great to work with, he took our QX60 and promptly address our battery problem and replaced under the warranty coverage, thank you David David was great to work with, he took our QX60 and promptly address our battery problem and replaced under the warranty coverage, thank you David More

Required Maintenance David Gonzalez, as always, was a pleasure to work with. My EX35 was treated with the greatest of care. I will always bring it to David for it's care. David Gonzalez, as always, was a pleasure to work with. My EX35 was treated with the greatest of care. I will always bring it to David for it's care. More

Rudy was great Rudy helped me schedule my service in advance, made sure I understood everything that will be done to my car and how long it should take. Overall grea Rudy helped me schedule my service in advance, made sure I understood everything that will be done to my car and how long it should take. Overall great experience. More