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INFINITI of Van Nuys
Los Angeles, CA
718 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 718 reviews
August 09, 2017
Great dealership Will make this short and sweet, everybody there is great and really believes in customer service. they go out of there way to take care of you. St Will make this short and sweet, everybody there is great and really believes in customer service. they go out of there way to take care of you. Steve. More
by stephen1506
Employees Worked With
Anthony Jauregui, and of course Kenny Su (hope the spelling is correct)
August 09, 2017
Great service! Ronald Lazo greeted me personally and helped me get a great deal on my tires. Rich squeezed me in last minute on a Saturday to get my tires installed Ronald Lazo greeted me personally and helped me get a great deal on my tires. Rich squeezed me in last minute on a Saturday to get my tires installed. More
by PATRICIA GREEN
Employees Worked With
Ronald Lazo, Rick
August 08, 2017
Great service Came in for an oil change and also Adam went above and beyond by pointing out my screen needed to be replaced which I hadn't even noticed. Put in an o Came in for an oil change and also Adam went above and beyond by pointing out my screen needed to be replaced which I hadn't even noticed. Put in an order because they were out of the parts and I had a new screen within 2 business days. Oil change wait time was not bad and Adam kept me updated on the status of my car. Coming in for my car service here is definitely hassle free and all the staff is very polite. More
by Laura0305
Employees Worked With
Adam Tran
August 07, 2017
Adam tran As always Adam tran was excellent in his service with me very welcoming with a smile and fast service. I give him 5 stars he is the reason I go to va As always Adam tran was excellent in his service with me very welcoming with a smile and fast service. I give him 5 stars he is the reason I go to van nuys Infiniti More
by Jack009
Employees Worked With
Adam tran
July 28, 2017
Steering wheel vibration Very friendly crew. They checked me in the first minute even though I had not make an appointment. They checked my tires and balanced them for free to Very friendly crew. They checked me in the first minute even though I had not make an appointment. They checked my tires and balanced them for free to fix the minor vibration I had over speed of 70 mph. I love this dealership and will be recommending it all my friends and family. More
by Sam007
Employees Worked With
Adam Tran
July 26, 2017
Amazing experience !!! Brought my 2017 Infiniti Q50 RS400 in for service and Angie took care of everything!!!!! Thank you so much Angie. Great place, great service, GREAT ST Brought my 2017 Infiniti Q50 RS400 in for service and Angie took care of everything!!!!! Thank you so much Angie. Great place, great service, GREAT STAFF! More
by Jrlacarguy
Employees Worked With
Angie Elvir
July 24, 2017
SEVICE DEPT THE SERVICE DEPT. WAS GREAT, EVERYONE WAS REALLY HELPFUL AND IT WAS EASY FOR ME TO DROP THE CAR OFF AND GET THE SHUTTLE TO WORK. SPECIAL THANKS TO R THE SERVICE DEPT. WAS GREAT, EVERYONE WAS REALLY HELPFUL AND IT WAS EASY FOR ME TO DROP THE CAR OFF AND GET THE SHUTTLE TO WORK. SPECIAL THANKS TO RICK ROBINSON, NICE TO HAVE SOMEONE THERE THAT IS FRIENDLY AND KNOWS HIS WORK.. More
by DANIEL SMITH
Employees Worked With
RICK ROBINSON
July 17, 2017
Great Experience! Angie ELVIR took great care of me. She was extremely courteous and completely transparent of each line item being serviced. She also offered great in Angie ELVIR took great care of me. She was extremely courteous and completely transparent of each line item being serviced. She also offered great incentives based on my VIP customer loyalty status and covered any repairs that were still covered under my warranty. More
by Bao Truong
Employees Worked With
Angie ELVIR
July 13, 2017
First visit I was very pleased with the service prompt and knowledgeable agent explain to me the process of how they going to handle finding out my cars problem . I was very pleased with the service prompt and knowledgeable agent explain to me the process of how they going to handle finding out my cars problem . My Waite time was about 4 hours so I was offered shuttle home and beck as a part of there taking care of customers, I was very happy with that because I reather spend that time at home relaxing. More
by Eve
Employees Worked With
Ronald Lazo, Lauren Wolfe
July 12, 2017
Excellent service experience I've been gettinng my cars service at Van Nuys of Infiniti for over ten years. The people who work in the service department is the reason I keep comi I've been gettinng my cars service at Van Nuys of Infiniti for over ten years. The people who work in the service department is the reason I keep coming back. Starting with David Gonzalez, he is just the best. Always kind and patient. More
by Cafe213
Employees Worked With
David Gonzalez
