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INFINITI of Van Nuys
Los Angeles, CA
718 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 718 reviews
April 26, 2019
Great service! Went in and out quickly. Service was great, felt right at home. Definitely recommended. Sean was of great help, had all the answers to my questions. Went in and out quickly. Service was great, felt right at home. Definitely recommended. Sean was of great help, had all the answers to my questions. More
by MIGUEL
Verified Customer
April 25, 2019
Excellent service but dealer is overwhelmed I was very pleased with my experience. My advisor was great, and the service manager gave me a huge discount because another dealer had essentially ri I was very pleased with my experience. My advisor was great, and the service manager gave me a huge discount because another dealer had essentially ripped me off. The only problem: Infiniti of North America allows their franchises to abruptly close, which this time has resulted in Van Nuys being the only accessible dealer for a huge portion of Los Angeles, making it very hard to get an appointment and a loaner. Please, Infinity of North America, get these guys some help! More
by CHRIS
April 25, 2019
Great! As usual :-) I really miss Adam Tran! He was GREAT! The new service advisor that assisted me was awesome too! Cerritos Infiniti is close to me but I choose to c I really miss Adam Tran! He was GREAT! The new service advisor that assisted me was awesome too! Cerritos Infiniti is close to me but I choose to come all the way to Van Nuys because of the YEARS of outstanding service! More
by KHALISHA.MUHAMMAD
Employees Worked With
Rudi was my service advisor
April 25, 2019
replace the battery under the warranty David was great to work with, he took our QX60 and promptly address our battery problem and replaced under the warranty coverage, thank you David David was great to work with, he took our QX60 and promptly address our battery problem and replaced under the warranty coverage, thank you David More
by SENATES
Employees Worked With
David (from Service)
April 24, 2019
Required Maintenance David Gonzalez, as always, was a pleasure to work with. My EX35 was treated with the greatest of care. I will always bring it to David for it's care. David Gonzalez, as always, was a pleasure to work with. My EX35 was treated with the greatest of care. I will always bring it to David for it's care. More
by LEONMANRANINC
Employees Worked With
Service: David Gonzalez
April 23, 2019
Rudy was great Rudy helped me schedule my service in advance, made sure I understood everything that will be done to my car and how long it should take. Overall grea Rudy helped me schedule my service in advance, made sure I understood everything that will be done to my car and how long it should take. Overall great experience. More
by ARAMGTO
Employees Worked With
Rudy
April 23, 2019
Infiniti I recommend this dealership because they treated me fairly from the moment I walked in until I left with my new car! Carlos was great! See Carlos if I recommend this dealership because they treated me fairly from the moment I walked in until I left with my new car! Carlos was great! See Carlos if you want good service. Carlos Cisneros! More
by EILEENMFT
Employees Worked With
Carlos Cisneros
April 22, 2019
Oil change Excellent service in a timely manner. Very friendly staff. Clear guidelines for what work will be done to my car. Look forward to my next service Excellent service in a timely manner. Very friendly staff. Clear guidelines for what work will be done to my car. Look forward to my next service More
by LATIF.AMINA
Employees Worked With
April 21, 2019
GREAT SERVICE! Rudy provided highest level of service. Super professional, accommodating and fast. He did his best to make me feel welcome. My best experience so far Rudy provided highest level of service. Super professional, accommodating and fast. He did his best to make me feel welcome. My best experience so far! More
by TISARYAN
Employees Worked With
Rudy
April 21, 2019
Smooth and easy Very professional and great communication. Rudy was great to work with. They did a thorough check up and delivered my car as promised. Was my first Very professional and great communication. Rudy was great to work with. They did a thorough check up and delivered my car as promised. Was my first visit but I’ll be back. More
by BAJ
Employees Worked With
Rudy Ruiz
