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INFINITI of Van Nuys
Los Angeles, CA
845 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 845 reviews
April 22, 2023
Efficient professional service. Easy to schedule. Work and cost of work was well-explained. Future maintenance items explained. Easy to schedule. Work and cost of work was well-explained. Future maintenance items explained. More
by GlobalCrawler
Employees Worked With
Other Employees :
Luis Rodriguez, Service Dept, 5 Stars for him. Did not see Mr. Lazo
April 16, 2023
I have to make it right, 2 or 3 weeks ago I was involved in a situation very unhappy that involved a dealership, I was very upset for how things turned from one second to another and how bad ,they were look in a situation very unhappy that involved a dealership, I was very upset for how things turned from one second to another and how bad ,they were looking,so I write a review with the lowest rate someone can do,,I never like to leave feedbacks or review, but I have to say here I am trying to make right to who deserves it ,,still situation is not 100% happiness but I have to do this because, they deserve it,,I decided to change my rate because I have seen and realized the failure is not from the dealership,,yes things can be adjusted at the dealership, but where they really need to address things is on the manufacturer policy, because of the wrong policy of not providing customers with a rental or loaner until something is approved, situations like mine can really make people upset and put everything against the dealership, like I did ,I apologize and I have to say they deserve a 5 stars for the big effort and commitment to make this right that they have done! Thanks Ronald Lazo More
by Fernandoochoa878
Verified CustomerDecember 03, 2022
Think twice. ....Nice people but don't expect much when you buy a so called certified vehicle. Interior had sticky soda and food on the console and between seats, ....Nice people but don't expect much when you buy a so called certified vehicle. Interior had sticky soda and food on the console and between seats, seats had signs of previous liquid spills, scratched up door panel, worn out heavily used floor and cargo mat. Very dirty not detailed just a simple car wash. I spent over 34k and they could not provide a shuttle to pick me up a few miles away. First time I ever bought a car and they did not fill up the tank, only 1/2. They provided no documentation regarding my certified vehicle warranty. Like I said nice people but I will not return or recommend. More
by cast3788
Employees Worked With
Bryan
November 25, 2022
I like the dealership. The staff is good , they communicate with their clients have deals on sales and service. The staff is good , they communicate with their clients have deals on sales and service. More
by Edferrante
Employees Worked With
October 10, 2022
Staff were friendly but I was not pleased with the haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purcha haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purchasing a car. More
by martinezmelvin55
Employees Worked With
