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INFINITI of Van Nuys

Los Angeles, CA

4.7
918 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle. As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities. INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently. For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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5455 Van Nuys Blvd

Los Angeles, CA

91401

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Showing 918 reviews

October 03, 2024

I came in to buy a car and switched from Audi to Infiniti. It was a terrible experience as there was constant active efforts to hide costs and lies were told regarding service fees etc. I understand More

by C
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
Hovanes Badalyan
October 02, 2024

Alright, let me break it down. .. Wilson at Infiniti of Van Nuys is a car service hero! My 5-year-old car was wheezing, and these guys installed a brand-new motor like it was no big More

by YOONOOCE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Wilson
October 02, 2024

I had to keep calling my advisor to ask about the status of my car. Instead to calling me, he communicated through text. More

by MAYRAANDREW2014
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Santiago
October 02, 2024

They have problem with there systems. They should fix it. Washing machine doing scratches i More

by Hrantach88
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Recommend Dealer
No
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I highly recommend Infiniti of Van Nuys. They provide great service. Luis the consultant provides great knowledge customer service. If you value your time and vehicle, pay them a visit. More

by HarutBunchiyan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
September 30, 2024

Great service very professional. my service advisor Miguel courteous in explaining what my car needed . highly recommend this dealership. More

by Jojo15045
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Miguel Torres
September 29, 2024

All questions and concerns answered promptly very knowledgeable always up-to-date on the repair status of my car highly recommend More

by Perchik15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Rudy at the service center is the best! Rudy at the service center is the best! More

by matthew.whelpley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rudy
September 25, 2024

Was extremely happy with the service my car received this day. Santiago was very helpful! More

by haydee2601
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
September 25, 2024

I took my vehicle in for service because my rear sensor fell off. I was concerned regarding price as I knew it wasn’t covered under warranty. My advisor Luis M Rodriguez promised to help me as best possibl More

by LEAHSEPT14
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis m Rodriguez
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