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INFINITI of Van Nuys

Los Angeles, CA

4.7
836 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle. As a local business, INFINITI OF VAN NUYS is also ...
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5455 Van Nuys Blvd

Los Angeles, CA

91401

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Showing 836 reviews

March 28, 2025

I’m very disappointed with my last service. I went in to get my radiator repaired and when I got the car back the radiator deposit was completely empty. After paying $900, I would expect to hav More

by SAUCEDOJAZMIN10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Lazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I satisfied your service, although I have waited for three hours to change an engine oil. More

by YOSHIHIRO_KAWASHIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

They are the best. Son bien atentos . Me encanta que abren temprano. Les doy 10 More

by YARENIVERDUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Luis was great! He clearly explained what was wrong with the car and my options to fix the issues. More

by jb
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis
March 24, 2025

Service was great. Ruiz was very personable and thorough. It didn’t take long to get my service done as well. More

by DNEVINS2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

The staffs/management, Mr Lazo and Ruiz took case my Infinity qx60 issue promptly. They arranged ride home and offered to pick up upon fixing it. I salute their professionalm and kindness. More

by Davidoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Ruiz
March 24, 2025

This dealership is super clean, super friendly and easy to get in and out of. Luis the service manager is exceptionally the best person to work with. Always friendly and helpful. Always explains everything More

by kimberlybarber1969
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis in service department
March 21, 2025

Best customer service. I chose to come to this dealer instead of visiting the downtown dealer. The staff at this dealer is friendly and acccomodating. More

by chayosigala
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rudy
March 21, 2025

Infiniti Van. Nuys is the best dealer! They’ve always taken excellent care of my QX50 and me 🙏. Rudy is just amazing and always bends over backwards to accommodat More

by DJDESIGNS.STAHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy *****
March 17, 2025

I receive excellent customer service but it is very expensive. The service done on the car is first rate. More

by Sherman Oaks customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
2
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