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INFINITI of Van Nuys

Los Angeles, CA

4.7
844 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle. As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities. INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently. For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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5455 Van Nuys Blvd

Los Angeles, CA

91401

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Showing 844 reviews

October 16, 2024

Wilson was amazing so helpful with decision and offers for repair friendly and nice respond to messages quickly More

by belkislopez900
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Rudy and the service manager are awesome. The people are personable, the waiting area is clean (water, Coffee, tea provided) and service was quick. More

by cverrett1950
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodolfo (aka Rudy) Ruiz
October 11, 2024

Always great customer service. Friendly and thorough. Also appreciate the loaner or free rental cars More

by George Hesse
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
October 11, 2024

I am pleased to say that I have the best service advisor Rudy Ruiz At the infinity Van Nuys. I know that my car is in great hands because he always explains what my car needs and what is recommended More

by CATEYES0263
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
October 10, 2024

Nice people ! Attentive! However they didn’t do what I came in for and completed a bunch of other stuff More

by lcameron285
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Recommend Dealer
Yes
Employees Worked With
Miguel
October 09, 2024

Rudy is a great service advisor. He has great people skills quite knowledgeable and informative. More

by christinashagoyan
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Recommend Dealer
Yes
Employees Worked With
Rudy Service Dept
October 03, 2024

I came in to buy a car and switched from Audi to Infiniti. It was a terrible experience as there was constant active efforts to hide costs and lies were told regarding service fees etc. I understand More

by C
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
Hovanes Badalyan
October 02, 2024

I had to keep calling my advisor to ask about the status of my car. Instead to calling me, he communicated through text. More

by MAYRAANDREW2014
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Santiago
October 02, 2024

They have problem with there systems. They should fix it. Washing machine doing scratches i More

by Hrantach88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I highly recommend Infiniti of Van Nuys. They provide great service. Luis the consultant provides great knowledge customer service. If you value your time and vehicle, pay them a visit. More

by HarutBunchiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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