INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Lynda, Thank you for taking your personal time to leave a five-star review about your experience here at INFINITI of South Bay. I am glad to hear that our service team greeted you with a smile and immediately provided exceptional customer service. We thank you for your business and we would love to have you back in the future. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Kimber, Thank you for the great endorsement of Everado for providing exceptional customer service. I'm pleased to learn that he is providing adequate communications while your vehicle is in our service bays. Sometimes a little communication and setting expectations goes a ling way. Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Sounds like a wonderful experience from start to finish. Thank you for taking you time to tell others about the friendly and professional service you received with us here at INFINITI of South Bay. We are grateful for your loyalty. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Carlos, Thank you for letting everyone know about the great Customer Service you received here at INFINITI of South Bay. We always to our best to advise clients of repair or maintenance needs, but are never pushy. Our job is to provide the best advice possible. We appreciate your business and thank you for your post. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for your great review and for letting everyone know about your positive experience here at INFINITI of South Bay. I'm glad to learn that my team did a great job repairing your vehicle and that they were fast, efficient and friendly in doing so. We appreciate great customers like you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for letting us know that Edson provided fast and efficient service and that he met your needs. We appreciate your loyalty over the past 20 years and that you are such a fan of the INFINITI brand. Thanks for your continued business, we appreciate you. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks Hank! Candice is great, thank you for recognizing this. Did you know that she has more positive reviews than any other Service Advisor at INFINITI of South Bay? And, what's more, I bet you can imagine, but would never know, that she has double the average number of reviews across dealerships across this country? We are so proud of her. Good to hear your positive feedback on our waiting area. When you are visiting, we want you to feel as if you were a guest in our own home. Thank you for your great review and for your business. Larry Harris Operations Director INFINITI of South Bay

INFINITI of South Bay responded

We are glad that we have always been able to provide great customer service. Great job Everado! We appreciate your business , your great review and your personal time you took to post this review. Thank you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We appreciate your loyalty! Thank you for your positive review of your service experience with Edson and for your comments on the good quality of our technicians. Our technicians are factory certified, and they need to maintain this certification by taking yearly classes and exams. We also appreciate your recognition of the level of honesty you'll get at INFINITI of South Bay. The price you see is the price you get... we provide all the breakdown and never have hidden fees. Thanks again for being a loyal customer, we appreciate clients like you. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for the positive 5-Star review of the superb customer service you received here at INFINITI of South Bay from Wilson. I'm glad that he has served you well. And, thank you for recognizing the fine amenities we have for our guests. We strive to provide the personable customer service and luxury environment that the INFININITI buyer deserves. Kelvin Bratcher Owner & General Manager INFINITI of South Bay