INFINITI of South Bay - Service Center

From the moment I arrived, Edison was friendly, knowledgeable and patient with the questions I presented him. He over communicated with me throughout the entire process. Looking forward to coming b knowledgeable and patient with the questions I presented him. He over communicated with me throughout the entire process. Looking forward to coming back soon. More

Good service . Good customer service. Excellent job on my car. Like the car wash. The cashier was nice in processing the paper work for payment car. Like the car wash. The cashier was nice in processing the paper work for payment More

Candice was great, the recall was done in the time quoted and the service was great as expected. Thank you for doing a great job and the service was great as expected. Thank you for doing a great job More

Service was speedy and the price for it was just right. The staff was very friendly, and the lobby was clean and safe. Thank you. The staff was very friendly, and the lobby was clean and safe. Thank you. More

Carlos was great and very helpful!I had trouble with the Carlos was great and very helpful! I had trouble with the other guy helping me but Carlos saved the day and made me feel very comfortable! The oth Carlos was great and very helpful! I had trouble with the other guy helping me but Carlos saved the day and made me feel very comfortable! The other guy Edson was disrespectful on the phone and not honest! More

This location is truly lacking ever since new management took over from the old location. I’ve had several issues in having to take my car back more than once due to the work completed by Infiniti South Bay took over from the old location. I’ve had several issues in having to take my car back more than once due to the work completed by Infiniti South Bay not being the best. Infiniti cars are great but just based on my experience at this location my next car won’t be an Infiniti. The only positive regarding this location is the upkeep of the waiting area. More

I really appreciated the service Candice provided. She was kind and attentive. She provided the best service I’ve received since I started using Torrance Infiniti was kind and attentive. She provided the best service I’ve received since I started using Torrance Infiniti More

The only thing that I wasn't pleased about was I had to bring my vehicle back because they didn't finnish the job, so it was an inconvenience. bring my vehicle back because they didn't finnish the job, so it was an inconvenience. More

They’re the Best Customer Service ! They’re very informative & patient with all your questions & concern about yur vehicle, Thank you South Bay Infiniti service department !! informative & patient with all your questions & concern about yur vehicle, Thank you South Bay Infiniti service department !! More

I usually make my appointments with Mr Edson. He gives me personal attention while trying to resolve the issue/answer my questions. He informs me of my wait time so I know how to plan my day. personal attention while trying to resolve the issue/answer my questions. He informs me of my wait time so I know how to plan my day. More