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INFINITI of South Bay - Service Center
Torrance, CA
1,461 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,461 Reviews of INFINITI of South Bay - Service Center
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August 23, 2021
Everyone is very kind and hard-working clean and good customer service feel very comfortable customer service feel very comfortable More
by SUSIELEE423
Employees Worked With
August 23, 2021
I purchased my Infiniti Q50 from South Bay Infiniti and never had a problem with getting my car serviced. The staff is friendly and knowledgeable. never had a problem with getting my car serviced. The staff is friendly and knowledgeable. More
by JT510
Verified CustomerEmployees Worked With
August 23, 2021
Recommended service and labeled them "critical" while car had no issues. The part that needed replacement was a slave cylinder. An automatic transmission Q50 doesn't have a slave cylinder. Took to my mechani had no issues. The part that needed replacement was a slave cylinder. An automatic transmission Q50 doesn't have a slave cylinder. Took to my mechanic and found no issues with the car More
by APLUSONE
Employees Worked With
August 23, 2021
The customer service was great when I brought my car to have my brakes fixed. They greeted me right away and my car was done in a reasonable time frame. They also washed my car which was really nice. have my brakes fixed. They greeted me right away and my car was done in a reasonable time frame. They also washed my car which was really nice. More
by Nadine H
Employees Worked With
August 23, 2021
Staff was friendly and very helpful! They just did recommendations but we’re not pushing to get them done. I liked that cause it gave me the opportunity to sis twitch my husband. recommendations but we’re not pushing to get them done. I liked that cause it gave me the opportunity to sis twitch my husband. More
by CLANSYC
Employees Worked With
Matt Murillo
August 22, 2021
Excellent service, fast and efficient as always.Service Excellent service, fast and efficient as always. Service department has great workers and they help me with all doubts that I have for my car. Excellent service, fast and efficient as always. Service department has great workers and they help me with all doubts that I have for my car. More
by CLAUMEX79
August 19, 2021
Mr E. Trujillo went above and beyond providing me a great customer service. I went for the 60,000 mile service which was completed in a satisfactory manner. While I was waiting for my car I asked him about h customer service. I went for the 60,000 mile service which was completed in a satisfactory manner. While I was waiting for my car I asked him about how I could fix a small scratch in the fender.. He took a look at it and he said maybe some buffing might work.. The car was taken to the garage department, they tried and worked. Now my fender look like new.So I’m very grateful for his initiative and service.. More
by MCAM310
Employees Worked With
August 18, 2021
Auto Service is good but horrible communication between customer and representatives. Never got a call back to add more service to my vehicle. They did not call when ready as they said they would. customer and representatives. Never got a call back to add more service to my vehicle. They did not call when ready as they said they would. More
by JDMONTANO
Employees Worked With
August 17, 2021
I’ve always have great service at so.bay Infiniti, my service rep. Epsting is always on top of my needs!!! Great place To go! service rep. Epsting is always on top of my needs!!! Great place To go! More
by THEU81949
Employees Worked With
August 16, 2021
The work is good, I miss not having a loaner every time I come in but they do good wool and prices are fair yeah come in but they do good wool and prices are fair yeah More
by RONNIEWALKER0
Employees Worked With
