INFINITI of South Bay - Service Center

Immediately after I arrived, I was checked in and a time given when the check up would be complete. I waited on site and the service was completed in the time mentioned. When I went out to the car, I found given when the check up would be complete. I waited on site and the service was completed in the time mentioned. When I went out to the car, I found it beautifully cleaned inside and out. I went back and thanked the crew for a beautiful job. More

I hoped for a little better communication from them but they got the job done. they got the job done. More

Gave me a loaner which was really nice and did not charge for things I didn’t need for things I didn’t need More

The service department is overall professional and polite. The only thing they don’t offer is loaner vehicles, which other dealerships do. polite. The only thing they don’t offer is loaner vehicles, which other dealerships do. More

The things that I have experienced was respect ,courtesy professional did in a timely manner and the building is also clean professional did in a timely manner and the building is also clean More

I receive friendly and knowledgeable service each time I visit. I feel taken care of, like a friend, not a customer. The design of the waiting room has a comfortable atmosphere. visit. I feel taken care of, like a friend, not a customer. The design of the waiting room has a comfortable atmosphere. More

Edson wasted no time to get my car fixed and went the extra mile in doing so. My car was experiencing an unpleasant rattling noise since the day I drove it out of the lot, which bothered me so I took it extra mile in doing so. My car was experiencing an unpleasant rattling noise since the day I drove it out of the lot, which bothered me so I took it to the dealership to get it checked out. Edson performed an inspection to diagnose the issue and was quick to act upon it. Within a day he managed to order the necessary part for the job and fixed what was causing the issue. All in all, it was a 10/10 experience and the complimentary car wash and shuttle service was a bonus. More

Excellent customer service everytime I go...Always pleased with my service rep.. They always go over & beyond to make sure their customers is pleased & happy. pleased with my service rep.. They always go over & beyond to make sure their customers is pleased & happy. More

Super nice people. Quick service. Pretty happy with the way they treat you and the efficiency. I have No complaints. Good location and safe. wiuld for sure use again the way they treat you and the efficiency. I have No complaints. Good location and safe. wiuld for sure use again More

The customer service aspect of the visit is great. The representative assigned to me was helpful in every way and answered any question i had. representative assigned to me was helpful in every way and answered any question i had. More