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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,461 Reviews
Call Service Center (310) 341-4462

1,461 Reviews of INFINITI of South Bay - Service Center

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October 25, 2021

Very warm, friendly, and knowledgeableThey are very Very warm, friendly, and knowledgeable They are very excited to help you with your needs More

by PRINCESS12064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 21, 2021

I had a really good experience. From the time I called to the time I had my service, everyone was very helpful and friendly More

by BETTYBOOPCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 19, 2021

Very clean dealership. Great customer service. Employees/team members are friendly, courteous n ,attentive. Need to offer complimentary Hot tea. Not everyone like or can have coffee. More

by CB90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Oct 19, 2021 -

INFINITI of South Bay responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

October 19, 2021

great custumer service,they drop you home and pick you up when your car is ready More

by MYTWINS1302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

INFINITI of South Bay responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 18, 2021

The service was concise and productive. Much appreciative for the helpful staff who gave me a ride home. More

by JAMESON_EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Oct 19, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

October 15, 2021

Excellent customer service at all times. Staff is very considerate and attentive to each customers needs. More

by TYJAYMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murillo
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Oct 19, 2021 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 13, 2021

They are quick and efficient. They know my car and don’t push extra services. More

by WSMACAULAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Matt Murillo, Zach Maynard
Report | Print
Oct 13, 2021 -

INFINITI of South Bay responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 13, 2021

Every time I go to this location it’s always an amazing customer service experience. Everyone here is great from the cashier to the parts department and all of the service guys. I live downtown LA and I ch More

by AZAVIERJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Matt Murillo, Zach Maynard
Report | Print
Oct 14, 2021 -

INFINITI of South Bay responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 10, 2021

Infiniti of South Bay is so helpful. Easy service trip every time. Edson was very accommodating and knowledgeable. More

by LISA@THEBARRYS.WS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
Report | Print
Oct 11, 2021 -

INFINITI of South Bay responded

Lisa, thank you for taking the time to share your feedback. Each employee is a valued member of the INFINITI of South Bay team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

October 05, 2021

This establishment is very clean. The workmanship is is very through. And I enjoy the refreshments that are provided for their customers More

by LORETTA_BRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson chihuahua
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Oct 06, 2021 -

INFINITI of South Bay responded

We appreciate your marvelous feedback, Loretta. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

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