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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,461 Reviews
Call Service Center (310) 341-4462

1,461 Reviews of INFINITI of South Bay - Service Center

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January 05, 2022

Fixed the problem at hand supplied transportation when needed. Staff was very kind, and helpful. More

by DonnaDelao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Jan 06, 2022 -

INFINITI of South Bay responded

thank you for this review! We're so glad to hear that our service team was able to fix the issue on your vehicle and most importantly, that they were kind and helpful! We appreciate your business. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 03, 2022

They provided me with the best customer service and were very transparent throughout the entire process which made things go smoothly and efficiently More

by MRAMI050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
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Jan 04, 2022 -

INFINITI of South Bay responded

Thank you! We are pleased to hear that our team provided you with the best customer service and were honest and upfront throughout the entire process. We hope you enjoy your new ride! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 03, 2022

Infiniti of South Bay dealer always makes me feel welcome. Very clean and friendly staff. More

by HB1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Jan 04, 2022 -

INFINITI of South Bay responded

Thank you! We're glad to hear that you feel comfortable when you visit our dealership and that you find our waiting areas to be clean and comfortable. We appreciate your kind words and hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 30, 2021

The customer service here is great. Edson is very nice and professional. He took good care of my car. The prices could be a little better though. More

by FLORENGUEPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

INFINITI of South Bay responded

Thank you! We're glad to hear that our team always treats you with great customer service when you visit and that Edson takes excellent care of your vehicle! We appreciate your business. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 28, 2021

The staff is amazing great work time efficient, Eddie usually helps me with my var More

by BOO.EVANS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this review! We're really glad to hear that our staff was amazing to work with and that Eddie always helps you when you bring your vehicle in. We appreciate you being a loyal customer and are looking forward to your next visit. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 20, 2021

The service was fast and the waiting room was pretty comfortable and the service advisor was knowledgeable More

by GAMERPLAYERLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2021 -

INFINITI of South Bay responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We will be sure to let your service advisor know of your kind words! Please come see us for any future needs. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 17, 2021

Completely satisfied with the service regarding the recall ie, apple car play. Loaner car provided while serviced. More

by TRAVISWILLIAMS2
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
Report | Print
Dec 17, 2021 -

INFINITI of South Bay responded

Thanks! We're so glad to hear that you are completely satisfied with our service regarding the recall on your vehicle! We hope to see you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 16, 2021

I’m received a great service from the customer service my car it’s so good and clean the guy the take my car for service it’s too community’s and amazing price thanks infinity Torrance More

by JAVIER1256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
Report | Print
Dec 16, 2021 -

INFINITI of South Bay responded

Thanks! We're so glad to hear you received great service from our team and that they took care of your INFINITI! We appreciate you being a loyal customer and we look forward to seeing you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 14, 2021

The place is always very clean and the service guys are very nice and knowledgeable. More

by REJW77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

INFINITI of South Bay responded

Thank you! We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing clean and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 13, 2021

Good service. Will come again. I was scammed at Cerritos and I found South Bay and it’s the opposite if Cerritos More

by SUSANAMAGANA433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

INFINITI of South Bay responded

Thanks! We're glad to hear that you received great service and that you will visit us again! We appreciate you being a customer of INFINITI of South Bay and are looking forward to seeing you soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

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