INFINITI of South Bay - Service Center
Torrance, CA
1,461 Reviews of INFINITI of South Bay - Service Center
Everything went smoothly from drop off, communication and pick up. Everyone was knowledgeable and helpful throughout the process. Always a pleasure bringing my car in for service and I never worry that they pick up. Everyone was knowledgeable and helpful throughout the process. Always a pleasure bringing my car in for service and I never worry that they won’t take the best care of me and my QX60…. More
South Bay Infiniti is the go to for vehicle service, shout out to Ever for the top notch customer service. They always exceed my expectations. Recommended! shout out to Ever for the top notch customer service. They always exceed my expectations. Recommended! More
Professional, courteous and stick to the time schedule very well. Nice environ to wait good at providing loaner can when necessary very well. Nice environ to wait good at providing loaner can when necessary More
Appointment easy, service questionable, timing ridiculous and what should have been done was not done what could have been done was not done but what they wanted me to have done was questionable and what should have been done was not done what could have been done was not done but what they wanted me to have done was questionable More
Great service. Friendly staff. Send a lot of notifications and progress updates. Shoutout to Edson! notifications and progress updates. Shoutout to Edson! More
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Everyone is terrific here! Great service and great people. The Infiniti team is friendly, informative and very likable. people. The Infiniti team is friendly, informative and very likable. More
This time around my experience was better. But, overall customer service needs improvement. I only got an oil change. I was told my truck needed a catalytic converter, took it for a second opinion to anoth customer service needs improvement. I only got an oil change. I was told my truck needed a catalytic converter, took it for a second opinion to another infinity dealer and was told that I don't need a catalytic converter. Everytime I go to Southbay they find something wrong to get extra money. Last year I paid almost $3,000 for something that was suppose to be a oil leak. I don't trust the technicians. My boyfriend use to go to Southbay infinity until they told him he had a oil leak, he took for a second opinion and was told his car did not have a leak. It's horrible to be lied too at such an expensive price. More