INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Chrissie, thank you! We're glad to hear that your service advisor, Eddie has been great and that you can count on our service team to get the work done in a timely manner! We appreciate your business and are looking forward to seeing you at your next visit. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you. We take pride in our clean dealership to ensure our customers feel comfortable. We're also glad to hear that you found our team professional. We are looking forward to seeing you again in the future! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this review. We're glad to hear that service was great and we do apologize that there was not a loaner vehicle for you, but glad to hear you utilized the shuttle service. We appreciate your business and hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time for leaving us this positive review and for being such a loyal customer! We're glad to see that you fund our staff to be knowledgable polite and that you're comfortable bringing your vehicle here. We are looking forward to seeing you ar your next visit! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave us this review! We're glad to see you had such a great experience here at our dealership and that our staff was professional and knowledgable and that you found our dealership to be clean! We hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave us this positive review! We're glad to hear that Ever was absolutely amazing at helping you and that you left feeling completely satisfied! We will let him know of your kind words. We appreciate you being a loyal Customer and are looking forward to your next visit. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you! It is great to hear everything was done quickly and to your satisfaction! We're glad to hear you found our staff was so knowledgeable and helpful. We want all our clients to have a comfortable and stress-free experience with us. We appreciate your business and hope to see you back again. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

It is always unfortunate and disappointing when a vehicle starts requiring multiple repairs. During your first visit our technicians didn't find any trouble codes from the engine control module, but found that your O2 sensors were not responding. On your second visit we received a trouble code that indicated your vehicle needed a fuel pump. We are glad we were able to repair and resolve your vehicle's issues and keep you safe. To help with some of the expense in the future, please know that we regularly post coupons under the service specials page on our website. And, if it's time for a new ride, know in advance that we'll get you the best deal in town. Sincerely, Carlos Robles Service and Parts Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave us this review. We're really glad to see that our team always provides you great service when you visit. We appreciate this kind review and are looking forward to seeing you again soon! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you! We feel honored knowing that you trust us and that you find us very patient and communicated during your time here. We appreciate you being a loyal customer and are looking forward to seeing you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay