INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Thank you for this awesome review, we love to hear customer feedback! I am glad that your service experience with us was a great one, our team works hard to ensure that our customers are happy. We always offer a complimentary car just to make the experience even more special, glad that you enjoyed it! We would love to work with you again for your future servicing needs, thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for leaving this great review about your service experience with us here at INFINITI of South Bay! Our service team is incredibly knowledgable and understanding, they are constantly going out of their way to ensure that our customer's needs are met. I am so glad that they were able to help you out and make sure that everything was taken care of. We always strive to provide our customers with excellent customer service, thank you for recognizing our hard work! We thank you for your business and hope that you visit us for your future servicing needs. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! So glad to hear that you had a great experience from start to finish, our team here is constantly working hard to provide great customer service. Thanks for recognizing all of their hard work! Please recommend INFINITI of South Bay to your friends and family, we would love to work with them as well. We sincerely thank you for your business and hope to see you again. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

TERRENCEJEDWARDS responded

Thanks 🙏🏾 a million!!

INFINITI of South Bay responded

Thanks for this positive review about your experience with us here at INFINITI of South Bay, what a great compliment! We constantly strive to provide consistent, exceptional customer service, thanks for recognizing all of our hard work. I can ensure you that we will continue to meet your expectations every time you visit us! We thank you for your loyalty and we can't wait to see you in the future. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

We understand how important it is to receive friendly and personable customer service. Your service advisor Ever receives great client reviews so maybe you caught him on a bad day. We appreciate your feedback and will visit with Ever to make sure he's okay. Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave such an awesome review! I am so glad to hear that our team welcomed you with open arms and provided exceptional customer service, they are constantly working hard to make sure our customers always leave satisfied. We thank you for visiting us and we hope to see you again for your future servicing needs. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks for leaving this great review about your experience with us here at INFINITI of South Bay! Our service team is awesome, they are always going above and beyond to make sure our customers are satisfied and informed throughout the whole process. Thanks for recognizing their hard work, I am glad that they were very professional and personable! We hope to have you back for your future servicing needs and we thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Our team always does an amazing job at keeping our clients informed about the status of their vehicle as well as providing exceptional customer service. I am so glad to hear that you had a great service experience with us. Thank you for taking the time to leave this positive review online and we thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

I am happy to hear that your service experience with us was a positive one, thank you for taking the time to leave this great review! Our service team always makes sure to keep the client informed about their vehicle every step of the process and strives for excellent communication. We hope to have you back at INFINITI of South Bay for your future servicing needs, thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Tina, We see that you were in here twice in April and recognize the extent of the repairs. Know that I am aware of your account and your dissatisfaction on your recent visit. I have found your contact information in our database and will be reaching out to you shortly. Thank you for your loyalty. Kelvin Bratcher Owner & General Manager INFINITI of South Bay