INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Silvia, Thank you for leaving such a great review! We are glad to hear that you found our dealership to be nice and clean, and that our employees were kind. Thank you for your recommendation! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Yukashimozu, Thank you so very much for leaving this positive review of your service experience here at INFINITI of South Bay with our Service Advisor Ever. We are so pleased to lean that he was professional and provided great service. Plus, people always like it then we are not rushed and time is taken to explain. We appreciate your recommendation and business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Tricia, Thank you for your review! We appreciate that you took the time to recognize one of our employees. We are happy to hear that your car was serviced to your satisfaction! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

ROTARY7.VM, Thank you for your review! Here at INFINITI, we always strive to put our customers first, and we are glad to hear that you felt satisfied with your visit. We are happy to hear that our staff was on hand to help when you needed and that you left with the same smile you came with! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Kevin, Thank you so much for your review! We are so happy to hear that your car was serviced to your satisfaction, and that you found the prices to be reasonable. Thank you for recognizing some of our employees in your review; we're always glad to hear that our employees were friendly and helpful. Good to hear you had an excellent experience! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for your loyalty to the INFINITI brand for over 30 years of ownership. Seems that when you find a good thing that you stick with it. Thank you for your positive review of my team and your experience at INFINITI of South Bay. We appreciate your business. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

We are so glad to know that you love to come to INFINITI of South Bay to get your car serviced. And thanks for the call-out for our professionalism. It's easy to work for clients like you! Thank you for your loyalty to INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Oscar, Thank you for the kind review stating that we always exceed expectations. This is exactly what our team strives to achieve every day they come into the dealership. This is a review to share with the team. Thank you! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Tanya, Thank you for recognizing Carlos and Ever in your review for being quick to answer and responsive. We work very hard to ensure good customer service, and we have found that the first step to good customer service is communication. Communicating quickly and being responsive is what helps us to ensure that positive client experience. Thank you for taking the time to let us know how we're doing. We appreciate your business. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

We would never recommend a service that our technicians did not deem necessary. Now when you do come in for service we do advise on items that we notice that may need maintenance or that you should start thinking about considering. It is our duty to you, our customer, to help you maintain a safe and efficient vehicle. We apologize if there seems to be some misunderstanding. We can't find your record based on the name in this review, but if you'd like to discuss this then please feel free to contact me at 310-325-5555. Thank you. Carlos Robles Service Manager INFINITI of South Bay