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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,460 Reviews
Call Service Center (310) 341-4462

1,460 Reviews of INFINITI of South Bay - Service Center

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August 09, 2022

My right rear tire was damaged. They got the replacement tire and replaced it properly More

by KAMIYA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

INFINITI of South Bay responded

Thank you for your feedback! We are so happy that you were satisfied with the service you received. Thank you for your high star rating, and please never hesitate to reach out if you need anything else! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

August 08, 2022

Fast reliable service they always give good recommendations they don’t let you over spend More

by JASON36D@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

INFINITI of South Bay responded

Jason, Thank you for your kind words! We are so happy that you found our service to be fast and reliable. We look forward to your next visit! Have a wonderful day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

August 06, 2022

Always Outstanding service no matter what my needs are and everything fully explained and why. More

by SPECIALK526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

INFINITI of South Bay responded

Thank you for this high praise! We work hard to give customers like you the best experience, and we are happy to hear that that was the case. Thank you for your recommendation and review! Have a great day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

August 05, 2022

Thanks for providing Uber service. I’m just disappointed that my service repair was not attended to due to lapse in warranty over the pa Denice… More

by MABEK1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Aug 08, 2022 -

INFINITI of South Bay responded

Thank you for your feedback! We appreciate you taking the time to let us know how we did. If you ever have any questions or concerns, please never hesitate to reach out and we will do what we can. Thank you for choosing INFINITI of South Bay; have a great day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

August 05, 2022

I appreciate the great customer service I always get every time I visit them. This is why I keep coming back even though this location is not so near my home😊 More

by ALIKA2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
Report | Print
Aug 08, 2022 -

INFINITI of South Bay responded

Wow, that's so great that you come to our location even though it's a further drive for you! We appreciate your dedication to come to our dealership, and we're so glad that our service is great enough that you keep coming back. Thank you for taking the time to leave a review, and have a great day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

August 02, 2022

Amazing customer service and made sure to keep me updated frequently with what was going on with my car More

by NRDAINIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2022 -

INFINITI of South Bay responded

Thank you so much for your review! We are happy that you had such a good experience with us. Thank you for your positive feedback. Have a wonderful day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

July 28, 2022

Great service and very trustworthy. Cost for service is extremely high though. Quote at dealer of $3100 was executed by my regular mechanic for$600. More

by MCREHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

INFINITI of South Bay responded

Thank you for the kind comments in your review! We strive to give you the best experience possible, and we are happy that you enjoyed your visit. We are sorry to hear that you were not completely satisfied with the pricing; please contact us if we can help in any way or you have any concerns. Please come again soon, and enjoy your day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

July 21, 2022

Very professional. Everyone was great and hospitable. It was a good experience and I have no complaints More

by LEWISSHERALYN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
Report | Print
Jul 22, 2022 -

INFINITI of South Bay responded

Lewis, Thank you so much for your kind review! We are happy to hear that your experience here at INFINITI was enjoyable. Your recommendation means a lot to us, and we are pleased to have earned it. Have a great day and we look forward to your next visit! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

July 21, 2022

My vehicle was worked on soon as I brought it in, they did a very thorough job. And let me know all work that need be done. More

by Suggahipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

INFINITI of South Bay responded

Thank you for your positive feedback! We are so happy to hear that your vehicle was serviced to your satisfaction. Thank you for taking the time to leave a review on our page, and we hope you have a great day! Carlos Robles Service Manager INFINITI of South Bay

July 20, 2022

Infiniti of South Bay is where enthusiasts go to have their cars professionally cared for! More

by TYROBICHAUX03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
Report | Print
Jul 22, 2022 -

INFINITI of South Bay responded

Thank you for your review and recommendation! We're pleased to know that we were able to service your car to your satisfaction, and we look forward to your next visit. We appreciate your positive review of your recent experience with us! Carlos Robles Service Manager INFINITI of South Bay

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