INFINITI of South Bay - Service Center

Elaine_Gonzalez310 responded

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INFINITI of South Bay responded

Elaine, Thank you for the great review of your service visit here at INFINITI of South Bay. It's awesome to hear that Jerry is providing exceptional customer service. Thank you for your business and your time in letting others know about your experience with us. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

As the Service Manager at INFINITI of South Bay it is so nice to read such positive feedback on our service team. Thank you for letting us and others know that we have provided exceptional service and have always put your interests first. This is what creates customers long-term relationships and customers for life. Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Donna, Thank you, we couldn't imagine a better review. Letting us know that you found my team to be attentive, trustworthy and professional shows to me that our focus on customer satidfation is paying off. We appreciate your business an your loyalty. Thank you for being an INFINITI of South Bay client! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Aries, We cannot identify your visit with the credentials you have left, and this is concerning to us. We would appreciate the opportunity to resolve your concerns. We strive to deliver excellent communication through out the service process, this is one of our main goals to ensure client satisfaction. Please contact me personally so that I can help resolve the concerns. You can reach me at 310-325-5555. Thank you. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Friendly, professional and knowledgeable... Hemal, thank you so much for this review. Looks like Jaime did a great job communicating. Thank you so much for the great review, and for your business. We appreciate great clients like you! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Geo, Thank you for letting us know that Edson AGAIN went the extra mile. That's what it's all about - complete customer satisfaction. We appreciate your business and your loyalty to our team here at INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

TPFARMAN, Thank you so very much for recognizing the value our advisors add in ensuring your vehicle operates at its highest capacity. It is our role to ensure that your vehicle is safe an efficient. We will advise and recommend on services that are due or upcoming to ensure that your INFINITI performs as it was designed. Thank you for your review. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Gary, Thank you for your great review of your service experience here at INFINITI of South Bay. We strive to deliver fast and friendly service at a fair price - so it's great to know that we delivered on our mission. And, there is nothing like a nice clean car... that's why you can always count on this when you come in for any maintenence or service needs.Thank you for choosing INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Phil, Thank you for the 5-STAR review and for recommending us. Edson is a great service advisor and we are pleased to learn that he was able to get you in and out quickly. Personal and accommodating service is what keeps clients coming back. We apprecaite your business and hope to see yo uback soon. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Sean, Thank you for your 5-STAR review and for letting us and others know that you always receive quick and convenient service. We appreciate your loyalty to our team as they work hard to deliver each and every day. Thank you for your appreciation and recognition. Kelvin Bratcher Principal & General Manager INFINITI of South Bay