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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,460 Reviews

1,460 Reviews of INFINITI of South Bay - Service Center

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January 01, 2023

Great people and great service. Always feeling welcome as soon as I arrive to the dealership More

by ROTARY7.VM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
December 31, 2022

Made an appointment for a recall service job. They completed the work quickly while I waited for vehicle. I live more than 10 miles from the dealer, so I like to wait for it, rather than leave i More

by CARLGEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
December 23, 2022

Edson in service is always knowledgeable, courteous, and makes himself available. My car was ready when it was supposed to be. More

by CDSNUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Good service and friendly and cooperative staff. Overall, I was satisfied from the service that was completed. More

by RAZIASIDDIQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Just to thank the staff for their attention every time I visit the dealership, they are ver friendly. More

by LUISELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vargas
December 19, 2022

Very professional and honest feedback with no surprise charges. I will bring my car back to this location in the future. More

by SHIJOON2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
December 18, 2022

The manager is attentive & delegates to his subordinates, and they are attentive. I’ve enjoyed the service I receive. More

by RESPI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Andy Kim, Jerry Vargas
December 17, 2022

I purchased my car at this dealership. The service is friendly and professional. I'm always pleased when I bring my car in for service. Edson T. Is the best. More

by SHARONEWILLIAMS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Service was top notch from drop-off to pick up. They took care of getting me to and from work as well while they worked on my car and it runs as good now as it did when new. More

by SSTELZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Great dealer service but I wish Infiniti the Company will start putting Customer before Cost when it comes to repairing warrantied vehicles. If I come into your service department without a warranty, you wi More

by JJJBENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
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