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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,460 Reviews
Call Service Center (310) 341-4462

1,460 Reviews of INFINITI of South Bay - Service Center

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May 19, 2023

Edson’s customer service is great. Everyone there is very nice and helpful. They explain everything really well. More

by ABBYJV1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023

Went well Service was good. Appreciate the car wash. Wish loaner vehicle was available. Ok More

by MMOEEZ23@GMAIL.COM
Recommend Dealer
Yes
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May 12, 2023

5 He was pleasant to deal with and very approachable I will be going to him more with any cat problems! More

by LYAN.CO@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
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May 10, 2023

It was smooth and quick. I felt Jaime Zamora went above and beyond. Excellent service. Thank you! More

by DANIELLEWALKERBECK
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
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May 08, 2023

Edson continues to be a great support to me and the needs of my vehicle over the past few years. He has great customer service and pays attention to details. More

by MR.OMAR_JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023

Everyone there was friendly and open to helping me. I would recommend others to come to and get service. More

by LANAYBRADEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023

My experience was great. Service fast. Received video of inspection. Thank you very much. Also received a referral, which was very helpful More

by jgjbgjbjhb
Recommend Dealer
Yes
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April 28, 2023

overall service was great, i don't like the fact that you don't give loaners anymore. More

by SOKIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2023 -

INFINITI of South Bay responded

Sokif, Thank you for the review and your overall rating that Edson provided great service. We apologize that a loaner was not available, but please know that we do still offer loaner vehicles for most repairs when they are reserved in advance. Next time you need service please call Edson at 310-325-5555 and he can make you a reservation. Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

April 28, 2023

My wait was less than a hour for an oil change and tire rotation. Edson was very polite and professional. The waiting room was clean and quiet. More

by DONZBUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2023 -

INFINITI of South Bay responded

Thank you for the great feedback on your recent service visit here at INFINITI of South Bay. We appreciate your recognition of your service advisor Edson, in that he was polite and professional. We will pass along your kudos as it's always motivating to hear good things from our clients. Also, we appreciate your recognition of our service lounge. It is important that our facilities match the luxury brand that is INFINITI. Carlos Robles Service Manager INFINITI of South Bay

April 26, 2023

It was good and quick I like the way they treated me and kept me informed on the condition of the car More

by KARLITROS_A@HOTMAIL.COM
Recommend Dealer
Yes
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