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INFINITI of South Bay - Service Center
Torrance, CA
1,432 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,432 Reviews of INFINITI of South Bay - Service Center
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October 05, 2018
Best Infiniti Dealer What can I say. There's a reason why I keep coming back. The people and the service. Go see Candace she is the best! Hopefully the carwash service get What can I say. There's a reason why I keep coming back. The people and the service. Go see Candace she is the best! Hopefully the carwash service gets better! More
by MNGBABA1
Verified CustomerEmployees Worked With
Ameer Qawasmeh, Candice Roxas
October 05, 2018
Great experience! Wilson from service was very helpful. He made sure i had everything i needed and was very helpful. He made me feel like family. Everyone else at the d Wilson from service was very helpful. He made sure i had everything i needed and was very helpful. He made me feel like family. Everyone else at the dealer is very nice too, they are very eager to help. More
by JOSHUACARRILLO165
Employees Worked With
Wilson Chihuahua
October 04, 2018
Service was great. I was given a loaner for the time my vehicle was being repaired. I was updated with service information in a timely manner. Very efficent. was great. I was given a loaner for the time my vehicle was being repaired. I was updated with service information in a timely manner. Very efficent. More
by LUCKYMEJC
Employees Worked With
Ever Villalobos
October 04, 2018
Oil change Edson is the bomb. Seriously. Has been taking care of my car for years. Always so nice and makes sure I have a loaner car Edson is the bomb. Seriously. Has been taking care of my car for years. Always so nice and makes sure I have a loaner car More
by MONIKA.ODEEGAN
Employees Worked With
October 04, 2018
Trust I am very comfortable with the caliber of the service. Candace is knowledgeable, and explains the service that will be performed and why it is neede I am very comfortable with the caliber of the service. Candace is knowledgeable, and explains the service that will be performed and why it is needed. She is very personable too - a great combination. More
by CAS
Employees Worked With
Candice Roxas
October 04, 2018
Consistent over-and-above service Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required on my vehicle and take care of my needs (i.e. loaner) with precision. Always nice to have someone you can rely on. More
by GONZ_90745
Employees Worked With
October 04, 2018
Replace noisy/faulty pulley system Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. In Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. Incredibly frustrating. Do NOT use Infinity of So Bay service. In fact, based on my experience thus far, I would not recommend Infinity of So Bay for a new or used car purchase either. More
by CHRIS RYAN
Employees Worked With
October 02, 2018
Great work, great people, great experience. Customer service was great. Very informative, very attentive and answered all my questions. I requested a loaner prior to dropping my vehicle off and Customer service was great. Very informative, very attentive and answered all my questions. I requested a loaner prior to dropping my vehicle off and “Ever” had it ready for me once I got there. I was in and out. Great service, great people. More
by RADIOG35
Employees Worked With
Ever Villalobos
October 02, 2018
Good experience Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 More
by ADMIN10
October 02, 2018
Tire Problem We had just purchased a new car and had a tire that was bad-it blew out and was replaced for free which made us very happy!! Wilson was awesome in th We had just purchased a new car and had a tire that was bad-it blew out and was replaced for free which made us very happy!! Wilson was awesome in the process--You are lucky to have someone like him working for the dealership!! More
by JTUTTLE15
Employees Worked With
Wilson Chihuahua
