INFINITI of South Bay - Service Center

Warranty work Callled the day before and Candace was able to fit me in the next morning. Drove up, met with Candace. Spent a short time in the lounge, Had some c Callled the day before and Candace was able to fit me in the next morning. Drove up, met with Candace. Spent a short time in the lounge, Had some cookies and water, watched the news on tv, caught up in some emails and then my car was ready. I would recommend More

75,000 mile service Edson, is always professional and kept me up to date on the progress during my service appt. I like the new location. Waiting room TV does need full Edson, is always professional and kept me up to date on the progress during my service appt. I like the new location. Waiting room TV does need full cable or direct TV. Great service Thanks Rob More

Wait time too long! It took to long as a waiter for an oil change and diagnostic test to see if anything was wrong with my car! But it's nice to have Edson as my service It took to long as a waiter for an oil change and diagnostic test to see if anything was wrong with my car! But it's nice to have Edson as my service adviso!r More

Great Service Been bringing my Infiniti here for service since I bought it in 2010 and would not think of taking it to anyone else. Like the idea of making appoint Been bringing my Infiniti here for service since I bought it in 2010 and would not think of taking it to anyone else. Like the idea of making appointments on line. More

Excellent Always excellent service! Edson Trujillo is great, friendly and always willing to help. For this reason I always come back here. Thanks. See you at ne Always excellent service! Edson Trujillo is great, friendly and always willing to help. For this reason I always come back here. Thanks. See you at next service More

Excellent service bummed it was so expensive Tried to change my battery and shorted my car body module. Dropped the car off easily and picked it up the next day. Everyone in the service departmen Tried to change my battery and shorted my car body module. Dropped the car off easily and picked it up the next day. Everyone in the service department was courteous and efficient. Very satisfied with repair. Thank you taking care of my problem. More

2 immediate service concerns Immediate attention was rendered to me to correct 2 sudden service problems. An appt. for service was provided on the day I called. All needs were ma Immediate attention was rendered to me to correct 2 sudden service problems. An appt. for service was provided on the day I called. All needs were managed with professionalism & consideration. More

Simple service 38% higher cost that last time. Service consult acknowledged mailer with fairly reasonable rate for oil change, last 5K service was $79, this time it was $110. Nothing special abou Service consult acknowledged mailer with fairly reasonable rate for oil change, last 5K service was $79, this time it was $110. Nothing special about being on the lift for less than 30mins, oil & filter were 40% higher & tire rotation made up the difference. Everyone was helpful, out the door in less than hour, which is why I came back to try "new" owners. Have to decide if worth the time savings, or just do it myself next time. More

Great service! It was my first visit to service my Infiniti Q60 & I have nothing but good things to say about my visit! From the moment I came in to the moment I le It was my first visit to service my Infiniti Q60 & I have nothing but good things to say about my visit! From the moment I came in to the moment I left, the service was great! Wilson was very helpful, friendly & attentive. More

Almost excellent! Good service ...efficient..through and great communication with service agent . My only issue was not being able to receive a loaner vehicle, due to Good service ...efficient..through and great communication with service agent . My only issue was not being able to receive a loaner vehicle, due to non availability. Hopefully in the future mgmt can make sure there's an ample supply of loaners, and make their customers completely satisfied. Problem with car resolved and working well. More