INFINITI of South Bay - Service Center

5 Star Service I haven't been to this Dealership since the new ownership and I must say.. The service people are the same as before and they are great! They were ten I haven't been to this Dealership since the new ownership and I must say.. The service people are the same as before and they are great! They were tentative to my needs and only suggested what was needed. The remodel looks fantastic and they will always have my future business. More

Fast service The environment was welcoming and the staff was extremely helpful and caring. I felt confident and happy with the amount of help I got. I enjoyed the The environment was welcoming and the staff was extremely helpful and caring. I felt confident and happy with the amount of help I got. I enjoyed the waiting area and the length of time I waited for my car to be service. More

satisfied customer My first visit , quick & friendly service. Hassle free and the team was all helpful. The initial call was also timely. Thank you service team! My first visit , quick & friendly service. Hassle free and the team was all helpful. The initial call was also timely. Thank you service team! Eugene Washington More

Outstanding!!! Ever, has a great attitude, friendly and goes the extra mile for the customer. Extremely happy with the service Thank you for all the help!!! Ever, has a great attitude, friendly and goes the extra mile for the customer. Extremely happy with the service Thank you for all the help!!! More

Great The only thing I wish was different was that they had a loaner car available . But Wilson assured me there would be for my next scheduled service The only thing I wish was different was that they had a loaner car available . But Wilson assured me there would be for my next scheduled service More

Awesome Infinity was a team of customer satisfaction driven members that always exemplify excellence. Their service exceed customer satisfaction goals which c Infinity was a team of customer satisfaction driven members that always exemplify excellence. Their service exceed customer satisfaction goals which creates an environment of trust. More

People you can trust!!!! I've been going to this dealership for about 4-5 years. Through new moves and new management....everyone is Great!!!! My service advisor is Wilson and I've been going to this dealership for about 4-5 years. Through new moves and new management....everyone is Great!!!! My service advisor is Wilson and I couldn't be happier!!!! He's very informative, honest, and all around a great person. He's someone u can count on whether you know what you need or not....my baby(my car) is happy with them and I'm forever grateful!!!! More

Satisfactory Brought car in with same issue but service department keeps punting the issue claiming they can’t hear or recreate problems. However, when I drive it, Brought car in with same issue but service department keeps punting the issue claiming they can’t hear or recreate problems. However, when I drive it, I clearly hear the problem. Frustrating! More

Reset the dashboard & rotation of my tires. Good service and attentive staff. The computer system was down, so it took longer than expected to get the service started. Happy construction is fina Good service and attentive staff. The computer system was down, so it took longer than expected to get the service started. Happy construction is finally completed. More

Great service as always This particular appointment, the service employee that helped me was Candice and she was excellent, she answered when I called to set up my appointmen This particular appointment, the service employee that helped me was Candice and she was excellent, she answered when I called to set up my appointment and was very helpful and then when we pulled up she was the first person to walk out and she was great. Explained everything to me as well as pricing and also called me later to follow up and give me an update, then checked me out efficiently when I came to pick up my vehicle. I realize this survey is only for this recent appointment but I wanted to take a moment to comment on my previous appointment as well since when I initially tried to do my review last time the system didn’t go through and I was unable to. Anyway, Wilson was my service tech then and he was awesome. He not only was very friendly and welcoming but took care of my car and even found a couple of other issues I didn’t mention but needed and to be totally honest, his helpfulness is what made me a repeat customer. He wasn’t my service tech this time so I wasn’t sure how it would be but Candice was great, too and if all of the staff at South Bay Infiniti is this great, I’ll be a customer for years to come. More