INFINITI of South Bay - Service Center

Very professional and quick I made an appointment they took my car right in and I was put in an hour. The service person I had Edson was very personal and kept me informed on the I made an appointment they took my car right in and I was put in an hour. The service person I had Edson was very personal and kept me informed on the status of my suv. Edson went over what they had done and what I would need next. More

Speed and quality of service. We visited Infinity of Southbay in a search of new tires, good ballancing and a couple of other concearns about our car performance. We were taken car We visited Infinity of Southbay in a search of new tires, good ballancing and a couple of other concearns about our car performance. We were taken care immediatly, The service person paid great attention to our worries and proposed fast and effective solutions. Everything was fixed, not a dirty spot left and car rides as new again. Nice job! Thank you! More

Fast, Friendly and Inexpensive I just needed an oil change and a new battery. I got a pro-rated price on the battery because i only had it for 3 years. Infiniti had sent me discount I just needed an oil change and a new battery. I got a pro-rated price on the battery because i only had it for 3 years. Infiniti had sent me discount coupons for different services so I used my oil change one. My bill was less than $100. Counting writing up my order, waiting for my shuttle driver to take me home, and then paying when I returned, I spent less than 10 minutes! My car was washed and readty in an hour and 45 minutes, too. It was truly a pleasure to get my car serviced! More

Ask for Wilson Wilson helped me schedule an appointment to get my breaks done and thoroughly walked me through the pricing and expected time it would take to get eve Wilson helped me schedule an appointment to get my breaks done and thoroughly walked me through the pricing and expected time it would take to get everything done. Great rep! More

Awesome Wilson chihuahua was awesome. He was very nice, friendly in assisting me. He has awesome customer service skills and will always return back to him. Wilson chihuahua was awesome. He was very nice, friendly in assisting me. He has awesome customer service skills and will always return back to him. More

Quick and Easy Went in for my usual checkup and check engine light, and it was a quick and easy fix. Even though the place was busy that day, they were very attentiv Went in for my usual checkup and check engine light, and it was a quick and easy fix. Even though the place was busy that day, they were very attentive, not just to me, but to everyone else. More

Blessed I like the service I received when I pulled in the wait time was not bad and the employees worth nice if I have 2 all visit again I like the service I received when I pulled in the wait time was not bad and the employees worth nice if I have 2 all visit again More

Battery change My car was towed to your dealership because it wouldn’t start. After an inspection of my car from your staff I was told it was a ‘left side throttle.’ My car was towed to your dealership because it wouldn’t start. After an inspection of my car from your staff I was told it was a ‘left side throttle.’ I replaced the throttle and picked up my car after the work was done. The Rep. (I believe his name is Ever) opened my door and told me that my battery was charged overnight and I would need to replace it soon. This is at 8:30am (on my way to work). If I needed a new battery why didn’t I get a phone call from Ever prior to picking up my car. I had to go to work, but called back the same day and asked if a battery was in stock for my car. I returned to your dealership after I got off of work to get a new battery. This was very inconvenient and not what I’m used to. April, Hans, Kym and Steve would’ve handled this much better. I see why some of them are no longer here. It’s unfortunate, because I really used to enjoy coming here. More

Great Service Great service as always. I pulled up and was seen immediately. Came in for basic service and to check for a recall on my vehicle. I had a recall on my Great service as always. I pulled up and was seen immediately. Came in for basic service and to check for a recall on my vehicle. I had a recall on my vehicle and was provided a loaner. Ever said my car would be ready same day and he delivered. More

Fast, easy, and overall courteous service I had my first service a couple of days ago, and could not have asked for a more pleasant experience. Edson exhibited exceptional customer service! Th I had my first service a couple of days ago, and could not have asked for a more pleasant experience. Edson exhibited exceptional customer service! The wait time was the most reasonable I've ever experienced in all my car ownership years. The wait area was clean, comfortable, and well stocked with beverages and snacks. I will continue to come here for maintenance on my Infiniti! More