INFINITI of South Bay - Service Center
Torrance, CA
1,460 Reviews of INFINITI of South Bay - Service Center
Easy breezy Was there for the 1st time since my dealership was closed, and I was very impressed with the level of service. It was quick and service was top notch. Was there for the 1st time since my dealership was closed, and I was very impressed with the level of service. It was quick and service was top notch. I will be returning! More
Terrible customer service It’s like pulling teeth to get a rental car. I always feel like I’m inconveniencing service rather than them going out of their way to make me comfort It’s like pulling teeth to get a rental car. I always feel like I’m inconveniencing service rather than them going out of their way to make me comfortable with my experience. The service contract was useless and not well explained. More
Service Edson Trujillo was incredible. Helpful, truthful, punctual. Amazing employee. My car was returned perfect and clean. And I was extremely satisfied wit Edson Trujillo was incredible. Helpful, truthful, punctual. Amazing employee. My car was returned perfect and clean. And I was extremely satisfied with the service provided by him. More
Great service Quick and easy, no problems. Just had a minor service. My service writer put down what my car needed and it was performed good. Great job! Quick and easy, no problems. Just had a minor service. My service writer put down what my car needed and it was performed good. Great job! More
Great service Everyone encountered was very helpful and attentive from the beginning to the end. Will definitely be returning to this location vs Cerritos. Much bet Everyone encountered was very helpful and attentive from the beginning to the end. Will definitely be returning to this location vs Cerritos. Much better customer service at this location. More
Great Service I called the service department and talked to Winston. Winston was very knowledgeable and and his customer service is impeccable. I would recommend I called the service department and talked to Winston. Winston was very knowledgeable and and his customer service is impeccable. I would recommend everyone to Southbay Infiniti. More
Quick Sevice. Great service in a timely manner. Edson was very friendly and informative about the service that was being performed. Car was clean when it was picked Great service in a timely manner. Edson was very friendly and informative about the service that was being performed. Car was clean when it was picked up as well. More
Had to eat an inspection Great service , the destination time was correct for me to wait and everything was taken care of . And something else was wrong and got notified shor Great service , the destination time was correct for me to wait and everything was taken care of . And something else was wrong and got notified shortly after .i appreciate them bringing it tinny attention . More
Servie Edson always helps me out right away. Something happened to my car while driving and he walked me through it on the phone! He gave me amazing road sid Edson always helps me out right away. Something happened to my car while driving and he walked me through it on the phone! He gave me amazing road side assistance before I brought in my car. More
Service advisor Wilson is the best!! Very helpful guy and always makes time when you call with any concerns. I own two Infiniti and I take them both to Wilson because I know he will make Very helpful guy and always makes time when you call with any concerns. I own two Infiniti and I take them both to Wilson because I know he will make sure I am taken care of. Thanks again wilson! More