INFINITI of South Bay - Service Center

At the last minute I recently purchased a 2019 Infiniti QX50 - and my first time taking it out for a test drive, I get the warning message, "Flat Tire - Go to dealer now I recently purchased a 2019 Infiniti QX50 - and my first time taking it out for a test drive, I get the warning message, "Flat Tire - Go to dealer now!" The flat would not allow me to return to Cerritos Infiniti, however I was in the proximity of SB Infiniti. I contacted them at 2:30P on a Saturday and they said, "Come on in!" They got me in and out - and I still had time to test drive my baby! More

First time not satisfied! I really love this place but I must say I am very frustrated with the fact they can’t find the obvious squeak that my car makes when I apply my brakes I really love this place but I must say I am very frustrated with the fact they can’t find the obvious squeak that my car makes when I apply my brakes, that have been changed twice!! Two of the three noises I had when I originally brought my car in has been fixed but this last one is driving me crazy and I work three jobs, so just dropping in at the drop of the hat isn’t an option. I am going to have to bring my car in again which will make this the third time. I really don’t want to keep going through this. More

Great service Best Infiniti dealer so far. Treat you like family. They explain everything in detail and go above and beyond to make sure u are taken care of. Pric Best Infiniti dealer so far. Treat you like family. They explain everything in detail and go above and beyond to make sure u are taken care of. Priceless More

Rwview Candice was extremely helpful throughout the entire process. She updated me periodically on the process and thoroughly explained what was completed on Candice was extremely helpful throughout the entire process. She updated me periodically on the process and thoroughly explained what was completed on my vehicle. Will definitely return to her for assistance More

Friendly and knowledgeable I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to g I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to get me in and out quickly with no issue or fuss. More

Outstanding Customer Service As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I a As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I am confident that my vehicle will be taking care of. Edson Trujillo with respect, professionalism and dedication. Thanks for all you do! More

Thank you I of SB! Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent staff! More

Oil leak fixed Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle da Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle days later. More

Excellent service by Ever! Came in with a problem with windshield washer. Ever quickly diagnosed the problem and then repaired. I waited for the repair to be done and the car wa Came in with a problem with windshield washer. Ever quickly diagnosed the problem and then repaired. I waited for the repair to be done and the car was delivered all nice and shiny having been washed. More

Very satisfied customer Upon arrival, I was immediately greeted by Everado. He met me outside of the dealership as my car was being offloaded by the tow truck and asked what Upon arrival, I was immediately greeted by Everado. He met me outside of the dealership as my car was being offloaded by the tow truck and asked what he could help me with. I can’t tell you how pleased I was to see that he was eager to help me after dealing with an unexpected and stressful car situation (which had stopped in the middle of a busy road.) He was very professional while assisting me and was even able to set me up with a nice loaner while the work was completed. I’m new to the area and regularly service my car at Infiniti dealerships and based on my first experience at the South Bay location, I will be returning for any other servicing needs. Thank you Everado. More