INFINITI of South Bay - Service Center

Always treated like number 1 This place always makes me feel welcome and special Edson once he sees me he attends my needs in my car. all I need to do is relax in the customer lo This place always makes me feel welcome and special Edson once he sees me he attends my needs in my car. all I need to do is relax in the customer lounge enjoy my coffee and watch some tv. The car was taken care and also was wash and clean inside. Thank you south bay infinity for the attention and care. More

Help repairing an old vehicle I am waiting for your dealership to locate a sensor for the cruise control. It has been a month and no part has been found. Your labor charge is 12. I am waiting for your dealership to locate a sensor for the cruise control. It has been a month and no part has been found. Your labor charge is 12.857 times more. That alone will make a person search for Sevice elsewhere. I haven’t looked at my slash protection under my motor, it was installed after the car was returned to me( part was laying on the back seat). Now I will have to start looking for the sensor, if and when I find it. Why would come back to dealership( insurance company paying the bill. I have no cruise control. You haven’t shown me that you deserve a labor price that’s 12.857 higher. More

Great service I brought my Q50 for unexpected computer problems after lunch. I received car back the same day. In addition they fix some noise problems and other wi I brought my Q50 for unexpected computer problems after lunch. I received car back the same day. In addition they fix some noise problems and other without asking More

Thanks Very good service was very professional and friendly I like coming to the South Bay infinity dealership they are always willing to help you out thanks Very good service was very professional and friendly I like coming to the South Bay infinity dealership they are always willing to help you out thanks again for your service More

Excellent Service The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignm The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignment, a.c issues and peeling headlights (happened once and they got it sorted out right away) The service Rep who I go to for any services that need to be done is Edson. The way he helped me out when I had a a.c. problem and my Headlights were peeling was outstanding. Its because of the service I receive from both South Bay Infiniti and Edson that I will for sure keep bring my car to them. More

Incomplete diagnosis. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Did have s driver take me home and pick me up. Candice was professional and frienfly. Edson Trujillo was not involved in this service. Cost of all service was extremely high but I had no choice. More

Yearly check up Candice is so nice “ We really like her . Good Service . Helpful when asking questions . Washes your car as part of service while you wait . Clean env Candice is so nice “ We really like her . Good Service . Helpful when asking questions . Washes your car as part of service while you wait . Clean environment too.” More

Great, quick service. Candice is always very friendly and professional and gives great service. She does a great job scheduling appointments at times that work best for me. Candice is always very friendly and professional and gives great service. She does a great job scheduling appointments at times that work best for me. She’s always proactive and asks if I will be needing a courtesy car while my car is getting serviced. She keeps me updated and informed on the status of my car. I drive out of my way to get my car serviced here. More

Clutch slave re-replacement My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car More

Great service Candace is super sweet! She is very informative and helpful. Some of the best service I received, would definitely recommend anyone to go to her Candace is super sweet! She is very informative and helpful. Some of the best service I received, would definitely recommend anyone to go to her More