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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,461 Reviews

1,461 Reviews of INFINITI of South Bay - Service Center

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May 28, 2020

They really take pride in their customer service and in keeping the customer informed of the service provided, along with any other issue they find. They make you feel like family. More

by JMAARON2
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
May 29, 2020 -

INFINITI of South Bay responded

We appreciate you taking the time to provide us with your five star review on your experience here at Infiniti of South Bay. We take pride in our customer service and in our communication throughout your service and sales experience. We welcome you to the Infiniti of South Bay family and look forward to seeing you back for all of your vehicle needs. Sincerely, Infiniti of South Bay

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May 27, 2020

Edson was very helpful and went out of his way to make sure my car was taken care of under its warranty. Appreciate the professionalism shown here! More

by COLLINMACK22
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

INFINITI of South Bay responded

Collin, Thank you so much for taking the time to provide us with a five star review! We take pride in our professionalism here at Infiniti of South Bay and we welcome you to come back to see us. Sincerely, Infiniti of South Bay Management

May 25, 2020

The men at this service center do a great job. This dealership is professional and very much in tune with great service. The men that work both in dealing with the mechanics of the vehicle and thos More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Chihuahua
May 28, 2020 -

INFINITI of South Bay responded

Manuel, We appreciate you sharing your professional and five star experience here at Infiniti of South Bay! Having knowledgeable employees who work hard for our customers everyday is what makes our dealership different. We appreciate your business and welcome you to come back to see us. Sincerely, Infiniti of South Bay Management

More
May 24, 2020

Great service and we were well taken care of while our car was being worked on. Excellent customer service, and will keep coming back. Special thanks to Candice for all the help she gave us and for great More

by GUTIRREZGEORGE07
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
May 28, 2020 -

INFINITI of South Bay responded

At Infiniti of South Bay we take pride in our excellent service quality and our helpful team members. We appreciate you sharing your five star experience and hope to see you back for all of your service needs. Sincerely, Infiniti of South Bay Management

May 23, 2020

Very welcoming and customer lounge is very comfortable to work. Most of service workers been working together for a long time so I’m very comfortable and happy to see same people. More

by SUSIELEE423
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Chihuahua
May 28, 2020 -

INFINITI of South Bay responded

Susie, We appreciate you spending the time to provide us with a five star review. We want to welcome you to the Infiniti of South Bay family and we hope to see you back for all of your service needs. Sincerely, Infiniti of South Bay Management

May 22, 2020

Always get great service. So far in almost 5 years I only had had one I bad experience other than that everything has been great More

by SISDA
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Chihuahua
May 28, 2020 -

INFINITI of South Bay responded

Thank you so much for your five star review! We care about our customers experience and hope to see you back soon. Sincerely, Infiniti of South Bay Management

May 21, 2020

Always very helpful and thorough! Took my car in during the coronavirus quarantine and everyone there was very professional and helpful. Just bought my car in January and had an issue with the tires leakin More

by GMMAGEE65
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
May 21, 2020 -

INFINITI of South Bay responded

Thank you so much for taking the time to provide us with a five star review! Here at Infiniti of South Bay we go out of our way to help ensure our customers are safe in our facility and that we are always professional through your service experience. Come back to see us. Sincerely, Infiniti of South Bay Management

More
May 20, 2020

I’m writing about my advisor Edson Trujillo. He’s very professional, courteous and takes care of business. He makes me feel like a valued customer. Enuf said. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

INFINITI of South Bay responded

Sandy, Thank you so much for sharing yours professional service experience here at Infiniti! We are proud to have you apart of the Infiniti family and welcome you to come back to see us. Sincerely, Infiniti of South Bay Management

May 19, 2020

Excellent sales and service. When above and beyond. Sales team was very good and service department handled our issue very well and even delivered our car!! More

by MARKKELLYFL
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Chapman, Ruben Ruiz
May 21, 2020 -

INFINITI of South Bay responded

We want to say thank you for sharing your experience with us at Infiniti of South Bay! We strive to always go above and beyond for our customers to ensure you have a five star experience. Thank you for choosing to service your vehicle at Infiniti of South Bay. Sincerely, Infiniti of South Bay Management

May 18, 2020

I always get excellent service at Infiniti of South Bay. Everyone is kind and professional. My car was serviced in a timely matter so I could move forward with them rest of my day. More

by DRBRETTL
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Wilson Chihuahua
May 21, 2020 -

INFINITI of South Bay responded

Thank you for your five star review. We strive to take care of our customers service needs in a timely and professional fashion. We welcome you to come back to see us and thank you for choosing Infiniti of South Bay. Sincerely, Infiniti of South Bay Management

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