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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,461 Reviews

1,461 Reviews of INFINITI of South Bay - Service Center

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July 10, 2020

Best Infiniti service around. I drive further out of my way to service my FX35, QX50, and Q60 at South Bay because of Candice. The service technicians have also never missed a step and the dealerlogix sys More

by JSERRANO
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jul 10, 2020 -

INFINITI of South Bay responded

We are so pleased to hear that you had a five star experience here at INFINITI of South Bay! We strive to have the best customer service and prices in the area! Check out all of our service specials online at www.infinitiofsouthbay.com. Sincerely, INFINITI Management

July 10, 2020

The employees at the dealership are friendly and helpful. The dealership is really nice and everyone makes you feel welcome and that you are being taken care of promptly. More

by GMMAGEE65
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jul 10, 2020 -

INFINITI of South Bay responded

Thank you for sharing your kind words about our dealership and employees. We strive to make each customers experience a five star experience. Come back to see us! Sincerely, INFINITI Management

July 10, 2020

The service was excellent. Staff was friendly and knowledgeable. Dealer had a nice waiting area with coffee and snacks. The service was done in a timely manner including changing brake pads. Pricing More

by LHATAYAMA
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jul 16, 2020 -

INFINITI of South Bay responded

We appreciate you spending a moment to share your excellent service experience at INFINITI of South Bay. Our service prices are hard to beat! Always check our service specials online at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

July 09, 2020

I was greeted and my car was taken in right away. Jonathan asked me what service I came in for and he made sure I knew how long it would take. He also kept me informed. His service was excellent. Ove More

by LDANAHEIM
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Jul 16, 2020 -

INFINITI of South Bay responded

Thank you for choosing to service your vehicle here at INFINITI of South Bay! We strive to give all of our customers excellent service and keep our customers safe by regular sanitation and social distancing. Come back to see us for all of your vehicle needs and check out our service specials online at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

July 09, 2020

Fast friendly service. Always takes good care of customers and attentive to your needs. Will recommend to family and friends. The lounge area provides snacks and drinks More

by SELINA
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jul 10, 2020 -

INFINITI of South Bay responded

Fast and friendly service is what we want to give all of our customers! We are so happy to hear about your five star experience! Come back to see us for all of your service needs. Sincerely, INFINITI Management

July 08, 2020

I Explained my problem right away he new what the problem was. He was professional Recommend what I need done on my vehicle in my next visit More

by Kirk Oliver
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jul 17, 2020 -

INFINITI of South Bay responded

Kirk, We appreciate you choosing to service your vehicle here at INFINITI of South Bay! Our service team is always professional and helpful! Check out our service specials for your next visit at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

July 08, 2020

Serviced car and completed in the time promised. Everyone in the service department was efficient and wore masks. There was social distancing in the waiting area. More

by Slate
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Wilson Chihuahua
Jul 16, 2020 -

INFINITI of South Bay responded

Here at INFINITI of South Bay we strive for every visit to be a five star experience. Thank you for choosing our service team to service your vehicle and for sharing your efficient experience. Come back to see us soon! Sincerely, INFINITI Management

July 08, 2020

Excellent Service and Fast Brought my car in for service and Edson had my car done in a timely matter as stated. Will be bringing back my car to Edson for any other service. More

by ED.CHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

INFINITI of South Bay responded

Thank you for your five star review! We value you as a customer and we always make sure to service our customers in a timely manner. Come back to see us soon! Sincerely, INFINITI Management

July 08, 2020

Well organized team with good CV protection plan. Good online platform that allows for detailed service requests to be entered. Still waiting for all electric Infinity. More

by WILLIAM.S.MACAULAY
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Jul 16, 2020 -

INFINITI of South Bay responded

William, Our CV protection plan is an amazing addition! We are so happy to hear you had a great experience. Keep an eye our for all of our service specials online at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

July 08, 2020

Very good service!! Excellent communication skills! Returned calls and was very professional ! I have said enough! Why are you forcing me to write more! Sick of your survey!! More

by TLUVBUSTER
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jul 16, 2020 -

INFINITI of South Bay responded

We appreciate your five star service review! We would love to have you come back to see us for all of your vehicle needs. Check out our service specials at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

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