Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
INFINITI of South Bay - Service Center
Torrance, CA
1,456 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,456 Reviews of INFINITI of South Bay - Service Center
Sort by
December 22, 2024
Lack of communication, no sense of hospitality for clients appears to dislike their job alot clients appears to dislike their job alot More
by cs96756
Verified Customer
December 20, 2024
I am always pleased with the service and customer care that Infiniti South Bay provides. They are always accommodating. that Infiniti South Bay provides. They are always accommodating. More
by mnacshoppe
Employees Worked With
December 19, 2024
Used to go to this dealership all the time. Stopped going because of a bad experience and when i returned i was reminded why i stopped going. They didn't seem to put much effort into helping Stopped going because of a bad experience and when i returned i was reminded why i stopped going. They didn't seem to put much effort into helping to fix my vehicle. Went in with a 95k 2018 Infiniti qx60 with a check engine light and loss of power. They sent me an invoice for $20,000 for a new engine and I spent $200 just for them to look at my vehicle. I received a car wash and sent on my way. No oil change or any value for the $200 that was paid. Also, they stated car was sludged up and go back to the person that did my last oil change. Took it to a my local mechanic and he did an engine flush. It's been over a month now car runs great no check engine light and getting better fuel economy than ever before. More
by HSTIEBEL
Employees Worked With
December 17, 2024
Willie was amazing! Thanks Willie for the great deal on the protection package. Also, thanks for your help with setting up my garage door opener. We will be sure to put Thanks Willie for the great deal on the protection package. Also, thanks for your help with setting up my garage door opener. We will be sure to put you on our Christmas list. Reza B. More
by Reza B
Employees Worked With
December 09, 2024
Great service. Very efficient, quick easy in and out. Love the text updates feature and being able to schedule the service online. Very efficient, quick easy in and out. Love the text updates feature and being able to schedule the service online. More
by JENNGRUEZO
December 07, 2024
I've enjoyed the service people. Tje work thats be I n g done,it's really reasonable too. Tje work thats be I n g done,it's really reasonable too. More
by IRENETOLE
December 04, 2024
Very professional and helpful staff. The prices could be a little less! Thank you again. The prices could be a little less! Thank you again. More
by mrvega68
December 01, 2024
No loyalty program makes the experience at this location less than perfect. Also, the car loaner program seems non-existent (even with a couple thousand dollars spent on service), I would give 3 stars, exce less than perfect. Also, the car loaner program seems non-existent (even with a couple thousand dollars spent on service), I would give 3 stars, except that Edson did a 5 star job, so that raised the rating. More
by M_WEAVER11
Employees Worked With
November 25, 2024
Very rude. They refused service for safety issues. No knowledge about the problem. Worst experience ever. They refused service for safety issues. No knowledge about the problem. Worst experience ever. More
by FORMIKEKIM
Employees Worked With
November 16, 2024
Grea service great vale, nice vibe bla bla bla bla bla bla bla bla bla bla bla bla bla More
by KK24600
Employees Worked With
