Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
INFINITI of South Bay - Service Center
Torrance, CA
1,508 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,508 Reviews of INFINITI of South Bay - Service Center
Sort by
April 28, 2025
Edson was fantastic! I was greeted immediately and the service was fast. The car was returned to me washed and I really appreciate that. Also the lobby and bathrooms are I was greeted immediately and the service was fast. The car was returned to me washed and I really appreciate that. Also the lobby and bathrooms are comfortable and clean! More
by NHARRISON3
Verified CustomerEmployees Worked With
April 24, 2025
He understood what I wanted done and he executed and went above and beyond Fantastic above and beyond Fantastic More
by JORDAN_LEHR
April 24, 2025
Welcoming . They checked my car well fixed the factory warranty things like oil change multi point inspection and washed my car . Wasn't a good car wash but stil They checked my car well fixed the factory warranty things like oil change multi point inspection and washed my car . Wasn't a good car wash but still appreciated as a single mom of 3 kids ages 2,4 & 6. Times is hard More
by TAIBROADNEX
April 23, 2025
I had a very pleasant experience. The staff was exceptionally polite and provided me with timely updates on the repair status of my vehicle. The staff was exceptionally polite and provided me with timely updates on the repair status of my vehicle. More
by JG_JDUB
April 23, 2025
Professional with excellent customer service. That means a lot to me as a customer, I will definitely come back and also refer friends and colleagues. That means a lot to me as a customer, I will definitely come back and also refer friends and colleagues. More
by Magumu
April 21, 2025
Efficient, phone reminders of next service for your automobile, waiting room comfortability, service assistance keeps you abreast on what’s happening with your vehicle automobile, waiting room comfortability, service assistance keeps you abreast on what’s happening with your vehicle More
by Bishop@1
Employees Worked With
April 20, 2025
Every visit to Infiniti of South Bay, Since 2021, has been met with exemplary sales/service. And when entering the lot, I nearly always see Mike Molles, much like a dedicated soldier, on the 'Front-l been met with exemplary sales/service. And when entering the lot, I nearly always see Mike Molles, much like a dedicated soldier, on the 'Front-line' like out front, if you will. What mostly caught my notice was the customers' enthusiastic smiles throughout the those interactions, and later seeing them drive off relishing their latest acquisition. When asked, Mike replied, with unswerving assertion: "We fight for your mobile freedom, brother - and your right to an acquisition that meets your budget and personal preference!" Give that man a medal, something like 'The Platinum Key Fob.' I salute you, Mike, and the entire regiment. Led by 'General Kelvin' (might I say) INFINITI of South Bay is quite the team. Why, one may ask? I guess because I simply follow protocols and I'm always well looked after. More
by tdhc
Employees Worked With
Other Employees :
Andre
April 20, 2025
My recent visit though on sort of short notice and arriving 1st, Edson and Andre looked after my Q60 in a very timely manner and very much to my satisfaction. Over the years (since 2021) I'm always arriving 1st, Edson and Andre looked after my Q60 in a very timely manner and very much to my satisfaction. Over the years (since 2021) I'm always met with excellent service, which I enjoy during each visit. More
by tdhc
April 19, 2025
Ever since meeting Edson, I have felt confident in taking my vehicle to Infiniti of South Bay, although I own a Nissan. I lost faith in Cerritos Nissan and Nissan of Torrance. We also own an Infiniti G37 whi my vehicle to Infiniti of South Bay, although I own a Nissan. I lost faith in Cerritos Nissan and Nissan of Torrance. We also own an Infiniti G37 which is serviced and maintained at Infiniti of South Bay, and Edson is the reason why we do. I have been purchasing and leasing vehicles since 1997 and Edson is by far the BEST service advisor I have ever dealt with. Not even with BMW do I get the hospitality, attention, welcoming and care that I do with Edson… THANK YOU EDSON and thank you Infiniti of South Bay. I would also like to send a special thanks to the techs behind the scenes that take care of our vehicles. Much appreciation to you all. More
by DSTBSI17
Employees Worked With
