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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,486 Reviews

1,486 Reviews of INFINITI of South Bay - Service Center

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March 29, 2025

I always come to this location because great customer service and great timing of service More

by JACQUETTAFISHER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Service was done under an hour which is excellent. The only thing is I waited 30 mins after my service to pay for it . My car sat there much longer than I wanted after is was finished . More

by ParkerDamond26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I picked up my car right at closing. Eddie was great, personable, engaging, very knowledgeable about my car. All despite it being end of shift More

by TIKISKABRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Just an all Round great experience! From check-in to check out, the loaner car was great. It was just a wonderful experience. More

by JCLAVIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

The representative was knowledgeable of his work. Very professional and respectful. Exhibited good customer service throughout. More

by EDWARDOKAIDJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Overcharging. Don’t come here. I need to write fifteen words but there is no point. More

by brayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Edson did a great job of explaining all the items included in my service appointment. He even found an online special/discount to apply and thus save me some $$$ always appreciated ! More

by BRENT47
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I feel the service was over priced by a long shot. I don’t think I would use you for the needed or recommended serivce as you are over priced More

by terry5teri12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

This will be the 5th time bringing my car in for check engine light coming on and the light is back on More

by TYWALTON82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Edson, listened to all my concerns and promptly returned my calls to any other questions. More

by LSG_NLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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