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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
2,023 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,023 reviews

December 06, 2021

Excellent service prompt informative polite resolution!!!Berry was very accommodating in reference to Internet service the condiments coffee and water and the television. More

by WBLACKWELL8725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vargas
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Dec 07, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this review! We're glad to hear that our staff was very informative and polite and that you found our waiting area to be accommodating during your wait. We appreciate your business and hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 04, 2021

He is friendly, patient, and knowledgeable, and helpful for negotiating the price for our purchased car. More

by ANDYWU8491
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2021 -

INFINITI of South Bay responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us and that you found our staff to be friendly and patient. Even better you got the price you were looking for on your new car! Enjoy your ride. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 01, 2021

It was a pleasant and easy transaction to complete in a timely manner. I would recommend them highly. More

by DJ7403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this positive review! It brings us great joy knowing that the transaction was easy and completed in a timely manner. We appreciate your business. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 01, 2021

Zach was incredible with customer service. I’ll just need to come back in for the actual the HVAC system service w kn95 filter. More

by DWRIGHT907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Maynard
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Dec 02, 2021 -

INFINITI of South Bay responded

Thanks! We're glad to hear that Zach was great with you during your visit and that you will be returning to repair the HVAC system with our new KN95 air filter! We will be sure to let Zach know of your kind words. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 30, 2021

Sales process was amazingly fast and smooth. Mike did a great job in setting it up. More

by daviddqcao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
Kas Yeganeh
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

INFINITI of South Bay responded

We're glad everything was completed quickly and to your satisfaction and that your Sales Rep, Mike, did a great job in setting it up. We will let him know your kind words. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 29, 2021

The sale and customer service department are are very efficient and on point I would recommend to my contacts More

by hectorflores1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

INFINITI of South Bay responded

Thank you! We're glad to see that you had a great experience with us and that the sale and customer service department are super efficient! We appreciate the recommendation as well. We hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 28, 2021

Staff are courteous and knowledgeable. The work was done satisfactorily and within the time as promised. More

by tutun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Maynard
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Dec 01, 2021 -

INFINITI of South Bay responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We will be sure to let our staff know that you found them courteous and knowledgable and that the work was done right and in a timely manner. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 26, 2021

I’ve had my car serviced at Infiniti of Southbay since 2019. I have always received A-1 service from my customer service contact Jaime Zamora. Jaime goes above & beyond with with his customers. He makes s More

by priemadiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora, Zach Maynard
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Nov 29, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave is this positive review. We're glad to hear that you've been such a loyal customer since 2019 and that your Service Advisor, Jamie has gone above and beyond ever since! We be sure to let him know of your kind words and we are looking forward to seeing you at your next visit. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 23, 2021

Great customer service. The staff is very helpful and efficient. Thank you for your assistance. More

by RCRUZ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who gave me a ride to and from the dealer., Ever Villalobos
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Nov 29, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this review. Our staff is committed to providing each of our clients with the best automotive experience! We appreciate your business and hope to see you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 23, 2021

Very good service, everyone it’s very polite and always ready to help, very waiting room More

by OSCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murillo
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Nov 29, 2021 -

INFINITI of South Bay responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us and that you found our waiting room to be comfortable and our staff to be friendly! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

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