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INFINITI of South Bay

Torrance, CA

4.6
2,023 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,023 reviews

December 13, 2021

Good service. Will come again. I was scammed at Cerritos and I found South Bay and it’s the opposite if Cerritos More

by SUSANAMAGANA433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

INFINITI of South Bay responded

Thanks! We're glad to hear that you received great service and that you will visit us again! We appreciate you being a customer of INFINITI of South Bay and are looking forward to seeing you soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 13, 2021

They are very good and on time. Very receptive and precise in car maintenance. The staff here have good customer service. I will recommend it to anyone. Thanks More

by DECENCYGRACE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
Dec 14, 2021 -

INFINITI of South Bay responded

Thank you for this review! We're glad to hear that you had such a great experience here at our dealership and that we serviced your vehicle in a timely manner and our staff provided great customer service! We hope to see you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 12, 2021

Service was great on time clean wore a mask told me how long an was concerned about my issues with my car and was on time keep up the good work I would tell anyone with a Infiniti to come see you guys 😊 More

by RONWOODS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

INFINITI of South Bay responded

Thanks! We're glad to hear that you received great service on your vehicle and that your Service Advisor was communicative with you throughout your entire visit. We appreciate your recommendation to friends and family and we hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

Dec 13, 2021 -

RONWOODS88 responded

Thanks for the ❤️❤️❤️❤️❤️Infeniti

December 10, 2021

I’ve always had a great experience in getting my qx56 serviced here. The staff are very nice, courteous, helpful, and professional. The repairs including a new key were done in a day. It was great. More

by KHOIAVU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Dec 10, 2021 -

INFINITI of South Bay responded

We're glad to hear that you always have a great experience getting your QX55 serviced here and that our staff are nice, courteous and helpful. It's even better to hear that the service on your QX55 was completed in one day and all with a complimentary car wash! We appreciate you being such a loyal customer and are looking forward to seeing you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 09, 2021

Dealership was great service just sadly sold me car that took month to pass inspection . The fact they said car would be ready 2 days after I purchase it was ok with me but it dragged on for over month whic More

by will112802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

INFINITI of South Bay responded

Will, we apologize that this dragged on for the multiple reasons it did. All we can do is thank you for your patience and let you know we appreciate you and your business. We hope that things could have gone quicker. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

December 09, 2021

Service man was very courteous and helpful.All of my Service man was very courteous and helpful. All of my questions he answered and servicing was done within time frame. More

by LUTFUR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

INFINITI of South Bay responded

Thank you for this review! We are glad to hear that your service advisor was very courteous and helpful and that he was able to answer all of your questions you had! We appreciate your business and hope to see you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 09, 2021

Able to service my vehicle without a scheduled appointment and even washed it. Appointment did not take very long, either. More

by SHILL6991
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
Dec 10, 2021 -

INFINITI of South Bay responded

Thank you for this positive review! We're really glad to hear that we were able to service your vehicle and provided you with a complimentary car wash. We appreciate your business and hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 09, 2021

Since I moved back to California I have only done it with Edson which he is awesome I always recommend him he always goes out of his way to help and make sure I’m not taking care of More

by CLAUDIAINOCENCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

INFINITI of South Bay responded

Thanks! We're so glad to hear that Edson has been such great help with you since you've moved back to the state and that he goes above and beyond for you each time you come in, ensuring you're taken care of! Thanks for being such a loyal customer and we're looking forward to seeing you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 08, 2021

Service was really good Appreciate the car rental and Service was really good Appreciate the car rental and didn’t have any issues or go backs More

by Francisco Ulloa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

INFINITI of South Bay responded

Thank you! We love to hear positive feedback from our customers and are glad that you received great service and were happy with the rental car you were provided. We appreciate your business and hope to see you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 07, 2021

Fast, professional service, friendly staff and beautiful waiting area. I went to Infiniti DTLA, and was very disappointed and that’s why I chose Infiniti South Bay. I’m glad that I did! More

by CAROLMITCHELL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this positive review. We're glad to see you had a great experience with our team and that our staff was friendly and provided you with great service! We're sorry to hear you had a disappointing experience at another dealer, but we're glad that you've chose us and that we are able to service you and your vehicle for the miles ahead ! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

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