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INFINITI of South Bay

Torrance, CA

4.6
2,023 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,023 reviews

January 15, 2022

Upon arrival you are greeted promptly. Very clean and professional environment. All cars serviced or sold receive a complimentary wash. Home and email list is a plus as specials discounts are often avail More

by arod0185
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
Feb 24, 2022 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this review. We're glad to hear that you were greeted properly the second you walked in our doors! We're also glad to hear that you are utilizing our special offers we have for our INFINITI customers. We appreciate you being a customer and hope to see you back here for your next service. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 13, 2022

Great service. Friendly staff. Send a lot of notifications and progress updates. Shoutout to Edson! More

by Peter choi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

INFINITI of South Bay responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI of South Bay! We appreciate your positive review about your recent experience with us! We will be sure to let Edson know of your kind words. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 13, 2022

Like like like like like like like like like like like like like like like More

by CHINO_CLARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
Jan 13, 2022 -

INFINITI of South Bay responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 12, 2022

They asked me for my preference and found me the perfect SUV with the right price. Very happy More

by KAMIYA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this kind review! We're so glad that we were able to help you and find you the perfect SUV, all within budget! We appreciate your business and hope to see you again in the future. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 12, 2022

Everyone is terrific here! Great service and great people. The Infiniti team is friendly, informative and very likable. More

by MEFLORENCE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember her name, but the receptionist is always friendly. , Jerry Vargas
Jan 12, 2022 -

INFINITI of South Bay responded

Thanks! We're glad to hear that our staff is great and that you always leave feeling 100% satisfied. Our team really goes above and beyond to ensure the best service. We appreciate you being a loyal customer and look forward to your next visit. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 09, 2022

This time around my experience was better. But, overall customer service needs improvement. I only got an oil change. I was told my truck needed a catalytic converter, took it for a second opinion to anoth More

by Natasha Williams
Price
Recommend Dealer
No
Employees Worked With
Ever Villalobos
Jan 31, 2022 -

INFINITI of South Bay responded

Natasha, Our responsibility as a dealer is to help you keep your vehicle in good running condition. This helps avoid unnecessary wear and tear - and it ensures the safety of you, our valued client, and your friends an family. We would never recommend any maintenance or repair that in our professional opinion was not necessary. Long-term client relationships are our goal and most of our clients find that our Service Advisors treat the with honesty, reliability and exceptional customer service. Sincerely, Carlos Robles Service and Parts Manager INFINITI of South Bay

Jan 31, 2022 -

Natasha Williams responded

I don't believe you, you also lost my boyfriend by telling him he had a leak. He took it to another Infinity dealer and was told that wasn't true. Car has been running smoothly and that was over a year ago.

January 05, 2022

Fixed the problem at hand supplied transportation when needed. Staff was very kind, and helpful. More

by DonnaDelao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jan 06, 2022 -

INFINITI of South Bay responded

thank you for this review! We're so glad to hear that our service team was able to fix the issue on your vehicle and most importantly, that they were kind and helpful! We appreciate your business. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 03, 2022

Infiniti of South Bay dealer always makes me feel welcome. Very clean and friendly staff. More

by HB1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Jan 04, 2022 -

INFINITI of South Bay responded

Thank you! We're glad to hear that you feel comfortable when you visit our dealership and that you find our waiting areas to be clean and comfortable. We appreciate your kind words and hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 03, 2022

They provided me with the best customer service and were very transparent throughout the entire process which made things go smoothly and efficiently More

by MRAMI050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
Jan 04, 2022 -

INFINITI of South Bay responded

Thank you! We are pleased to hear that our team provided you with the best customer service and were honest and upfront throughout the entire process. We hope you enjoy your new ride! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

January 01, 2022

This being our 6th nissan Infiniti lease I would say we have had exceptional encounters and not so good ones. This time was not great! It was a bummer because We had higher expectations More

by LJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Kim
Jan 14, 2022 -

INFINITI of South Bay responded

Hi! Thank you for being such a loyal customer. We're sorry to hear that this recent experience wasn't so great. Please reach out to us so we can address any concerns. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

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