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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
2,023 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 2,023 reviews

January 20, 2022

They are very trustworthy, very patient and communication is amazing. Thank you infiniti. See you soon More

by ashleypatrice714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

INFINITI of South Bay responded

Thank you! We feel honored knowing that you trust us and that you find us very patient and communicated during your time here. We appreciate you being a loyal customer and are looking forward to seeing you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 20, 2022

This dealership is by far most customer-centric and nicest Infiniti dealership in So Cal. No pressureb tactics and easy going! More

by MAEFORE1941
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

INFINITI of South Bay responded

Thank you for your kind words! Our team loves their customers and helping them in whatever way they can. We appreciate the kind feed back and I will let my team know of this positive review. We appreciate you being a loyal customer and hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 20, 2022

The overall experience at south bay was great , easy fast and they are not pushy. Friendly they made sure we got helped and always asked if we have any questions. I will recommend this to my friends and fami More

by vianney2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ruiz
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

INFINITI of South Bay responded

Thanks! We're glad to hear that your overall experience was great and fast. Our team doesn't wan to push anyone into a decision but to help and educate their customers which leads them to make the best decision! We appreciate the recommendations to your friends and family. We hope to see you back again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 19, 2022

Everything went smoothly from drop off, communication and pick up. Everyone was knowledgeable and helpful throughout the process. Always a pleasure bringing my car in for service and I never worry that they More

by SSTELZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Jerry Vargas
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Jan 20, 2022 -

INFINITI of South Bay responded

Thank you! We're glad to hear that the entire process went smoothly from start to finish and that our team was knowledgable throughout your entire visit. We're glad to hear you've been such a loyal customer and have been bringing your QX60 here for service. We are looking forward to seeing you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 19, 2022

Infiniti of South bay has the best customer service ever and inventory. The only dealership for me. More

by DONNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2022 -

INFINITI of South Bay responded

Donna, thank you! We're glad to hear you've been such a loyal customer of ours and that our customer service is top notch. We are looking forward to seeing you again. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 18, 2022

Jerry was great. Was able to get me in and out of the dealership quickly and resolve all my issues. More

by NICKNOSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
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Jan 20, 2022 -

INFINITI of South Bay responded

Thank you for this review. We're so glad to hear that Jerry was great and he was able to get you in and out of the dealership so quickly to resolve all of your issues. We appreciate your business and hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 17, 2022

South Bay Infiniti is the go to for vehicle service, shout out to Ever for the top notch customer service. They always exceed my expectations. Recommended! More

by RAYOMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Jan 17, 2022 -

INFINITI of South Bay responded

Thank you for this 5 star review! We appreciate you taking the time to let us know how we did and giving Ever a personal shoutout for his top notch customer service. We want to thank you for being a loyal customer and we are looking forward to seeing you at your next visit! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 16, 2022

Professional, courteous and stick to the time schedule very well. Nice environ to wait good at providing loaner can when necessary More

by NPRICE310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vargas
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Jan 17, 2022 -

INFINITI of South Bay responded

Thanks! We're glad to hear that you had such a great experience here with us and that we were able to service your vehicle in a timely manner! We appreciate your business and hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

January 16, 2022

Appointment easy, service questionable, timing ridiculous and what should have been done was not done what could have been done was not done but what they wanted me to have done was questionable More

by CDCANNON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name but the supervisor over service came out at the end and he was awesome
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Mar 14, 2022 -

INFINITI of South Bay responded

We are lost on this feedback, we have struggled to try to understand the client that left this review and why. Please kindly contact me at 310-325-5555 so that we can more clearly understand and resolve your concern. Thank you, Carlos Robles Service Manager INFINITI of South Bay

January 16, 2022

Suggest to be more attentive to customers’ needs and have more eye contact with customers during the interaction. More

by DARLINGLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Report | Print
Mar 14, 2022 -

INFINITI of South Bay responded

Thank you for your feedback on how we could be better. We will work with or Service Advisor Ever to ensure that he provides the exceptional and personal experience that all INFINITI owners deserve. Carlos Robles Service Manager INFINITI of South Bay

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