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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
1,825 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,825 reviews

June 05, 2024

Very good service, and they do a great job. The waiting room is comport too. More

by NELLYEGUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

INFINITI of South Bay responded

Thank you for your positive feedback! We're glad you received good service and found our waiting room comfortable. Your satisfaction is our #1 priority, and we appreciate your kind words. Please let us know if there's anything else we can do for you! Thanks for stopping by INFINITI of South Bay! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

June 02, 2024

MIKE PROVIDED EXCELLENT SERVICE! ! HE WAS PATIENT' AND KNOWLEGEBLE EDUCATED US ON OUR NEW QX50 ANTICIPATED OUR NEEDS! MADE OUR PURCHASE EASY BREEZY! EXCELLENT EXPERIENCE! More

by toneysuzey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

INFINITI of South Bay responded

That's the Mike we know and love! Kind, patient, consultative. Thank you for such a nice review; we will be sure to share your feedback. At INFINITI of South Bay we do things the "South Bay Way"... and to us that means making it easy to do business with us. We are so pleased that you had an "easy breezy" experience and that Mike provided an excellent experience. Please be sure to tell your family and friends, as your recommendation is our best compliment. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

May 15, 2024

Jaime understands my car service . He took good care of it when it was there . More

by JHENDER942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

INFINITI of South Bay responded

Thank you for taking the time to leave this five-star review about your service experience with us! I am pleased that Jamie went above and beyond to care for your vehicle. Here at INFINITI of South Bay, we ensure an excellent customer experience through top-notch service and communication. Thank you for choosing us, and we hope to see you again soon! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

May 15, 2024

Very good with customer service. Wait time was short while getting my car serviced. Thank you very much. That’s why I go to you. More

by katnmikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hall
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May 22, 2024 -

INFINITI of South Bay responded

Thank you for taking the time to leave this review! We're thrilled that you had a positive experience with our customer service and that your wait time was short while getting your car serviced. Your satisfaction is our priority, and it's wonderful to know that's why you chose us. We look forward to serving you again in the future. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

May 01, 2024

Excellent service and knowledge about my vehicle and always ready to add more like uber and other accommodations. More

by RIKKERQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

INFINITI of South Bay responded

Rikkerq, Thank you for leaving us a great review based on our recent service visit. We appreciate your kind words and are pleased to hear that our service advisors have been knowledgeable, provided excellent service and have made you aware of many of our new services and accommodations. We are glad that you are our client and we appreciate your loyalty. Thank you. Carlos Robles Service Advisor INFINITI of South Bay

April 30, 2024

Great service all the time. The team is knowledgeable and helpful . Very pleased with each visit More

by VANESSA.HARDISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

INFINITI of South Bay responded

Hi Vanessa, Thanks for the awesome 5-STAR review we see here on DealerRater! It is great to read that my team consistently provides great service, in that they are knowledgeable, helpful, and are able to do the job right the first time. We appreciate your business and are grateful for your loyalty. Thank you for the review. Carlos Robles Service Manager INFINITI of South Bay

April 21, 2024

My wife and I saw the car we wanted at this dealership. We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in an More

by anderdaa7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

INFINITI of South Bay responded

David and Carol, Thank you for the very thoughtful, heartfelt, and well-written review. I hope others looking to find a vehicle read what you have to say about your experience. This is exactly what we train, to make it easy to do business with us. Never any pressure and a positive attitude that we will work with you to make the deal that works best for you. Doing what is right the first time and doing business the client's way is how we develop long-term, lasting, loyal relationships. Please be sure to send your family and friends! Thanks! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 12, 2024

South Bay Infiniti not just have the best reliable vehicle but also have a great people that works there. Every time I head over there to maintain the needs of my Infiniti, they also give me the comfo More

by almond1979
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
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Apr 28, 2024 -

INFINITI of South Bay responded

Almond, Thank you so much for taking your personal time to leave us such a nice review. Reliable vehicles and great people sure does make a great combination. We are glad to learn that you are comfortable here at our dealership and that you are treated well. That's the INFINITI of South Bay "way"! We appreciate your business, thanks for choosing INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

April 12, 2024

Since the dealership Had replace my transmission my truck which is a QX 60 is running excellent and I really appreciate you guys services More

by RUBYRED0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

INFINITI of South Bay responded

RubyRed, Thanks for the great review! We are so glad to learn that your vehicle is running well now that we replaced the transmission. That's a big job so we're glad that we got it right the first time. That's just another benefit of coming to the dealership... factory trained technicians that make repairs right the first time. Thank you for taking your personal time to share your feedback with us and others. We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

April 09, 2024

Edison made sure that my car was taken in right away. After completing the safety check I got an email explaining everything that my QX60 needed and they finished the service in a hour. More

by THEGREEDYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

INFINITI of South Bay responded

Hello "The Greedy One", It looks like you're "The Kind One" also! Thanks so much for the great review of your service visit here at INFINITI of South Bay with Edson. We have recently updated our process to include text and email notifications. I'm glad to hear that our new service is working. I'm glad that we were able to get you in and out so quickly. Thank you for being a loyal customer, we appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

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