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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,909 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,909 reviews

January 30, 2024

The dealership is one of the best around town and I have made recommendation to many of my colleagues to call and schedule a service for their own experience. More

by KELVIN.MUNNINGS
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas, Jerry Vargas
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January 28, 2024

Wished things would have been done correctly from the beginning, Customer should be taken care of 100% first. More

by Arsenio.portillo
Recommend Dealer
No
Employees Worked With
Larry Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Harris
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Feb 02, 2024 -

INFINITI of South Bay responded

Your feedback is important to us; thank you for your review. We will be sure to review your case as a group and discuss what we could have done better. Thank you. Anita Ruiz Sales Manager INFINITI of South Bay

January 19, 2024

Did not buy car overpriced by $6000-7000 USD and would not negotiate from their price More

by loboden2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kas Yeganeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

INFINITI of South Bay responded

Well, unfortunately we can not recall your visit. And in fact, we are quite surprised at your review. At INFINITI of South Bay we are typically priced thousands BELOW our competitors. Please stop in and give is a chance to show you how the numbers add up. We are looking forward to your return and to serving you well. Anita Ruiz Sales Manager INFINITI of South Bay

January 16, 2024

Quick. Did not try to over sale Did not try to sale devices not needed More

by DEBRA_GAYLES
Recommend Dealer
Yes
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Jan 26, 2024 -

INFINITI of South Bay responded

Debra, Thank you for the 5-Star review on your service visit with us here at INFINITI of South Bay. Our goal is to help keep your vehicle safe and reliable for years to come. We may recommend items that are coming up for repair, and we may alert you to issues that we see, but we will never try to sell you anything you do not need. Thank you for recognizing our transparency and honesty. We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

January 16, 2024

Extremely friendly, great customer service. No improvement needed. Helpful knowledgeable timing exactly as promised Perfecto More

by robin37
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 16, 2024 -

robin37 responded

The staff in general was very friendly, but especially Edson. My intent was to sell the car, but I may keep it and have it always serviced with Edson.

January 16, 2024

Great experience, easy process The process was easy, great staff and they made the car buying process amazing More

by MERIDITH_CALLOWAY
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Ruiz
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Jan 26, 2024 -

INFINITI of South Bay responded

Meridith, Thank you for your great review and recommendation. We aim to provide an exceptional client experience where your transaction is fast, easy, and friendly. Please know that our service team is just as amazing. We look forward to serving you with any maintenance and repairs that you may need in the future. Welcome to the INFINITI of South Bay family! Anita Ruiz Sales Manager INFINITI of South Bay

January 16, 2024

Great fast and quick I had a great experience and felt comfortable in the waiting room. Thank you More

by Monisha0
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
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Jan 25, 2024 -

INFINITI of South Bay responded

Monisha, Thank you so much for taking the time to provide feedback on your experience here at INFINITI of South Bay. We have a slogan here that we do things the INFINITI of South Bay way! To us that means making your visit fast and easy. It looks like we've hit the mark. We appreciate your comments on our clean and comfortable waiting room. We have worked to make it as luxurious as the cars our clients drive. Carlso Robles Service Manager INFINITI of South Bay

Jan 25, 2024 -

Monisha0 responded

Thank you. I love my Infinity! ❤️

January 16, 2024

Always A Smooth visit When I Call I am Handle with respect and my Appointment is Always Easy and Efficient More

by benjaminlove1975
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 26, 2024 -

INFINITI of South Bay responded

Benjamin, We are grateful for your positive review, recommendation, and loyalty to our team here at INFINITI of South Bay. We strive to deliver the INFINITI of South Bay 'way", where we make doing business with us seamless and easy. Your review confirms that my team is doing its best to service you well. Thank you for your business and thank you for choosing INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

January 16, 2024

No hassle in and out Had no problem getting helped and the process was fast didn't wait too long More

by CC6155699
Recommend Dealer
Yes
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Jan 25, 2024 -

INFINITI of South Bay responded

Very nice, thank you! It looks like you had service the INFINITI of South Bay way! Fast and easy, that's how we like to do it. Thanks for the kudos, and thanks for choosing INFINITI of South Bay to serve your maintenance and repair needs. Carlos Robles Service Manager INFINITI of South Bay

January 15, 2024

Bad, I felt a disservice with the cost of the labor, which lead me to seek outside for a part that only cost me $49 and the labor $75 in which Infiniti wanted almost $600. I have been a faithful custome More

by JANETTEJOHNSON2025
Recommend Dealer
No
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Janette, Thank you for your feedback on your experience. Here at INFINITI of South Bay, we provide certified technicians who are expertly trained and OEM parts that maintain your warranty. We hope you will see the value in the service and parts we provide. Carlos Robles Service Manager INFINITI of South Bay

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