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INFINITI of South Bay
Torrance, CA
1,910 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,910 reviews
February 01, 2024
I recently purchased a vehicle from this dealership, and while the initial process was smooth and aligned with our pre-discussed plans, I re-learned the same old lesson about trusting the futuristic commitm while the initial process was smooth and aligned with our pre-discussed plans, I re-learned the same old lesson about trusting the futuristic commitments of car dealers. DON'T BELIEVE THEM. We had negotiated to address some issues with the car, and I was assured they would be resolved. However, despite having paid for the car, it remained at the dealership for an additional two weeks but didn't get fixed. When I expressed my frustration, they informed me that the service center was overwhelmed and suggested I collect the car and have the problems fixed later at a different service center, with the promise that they would cover the expenses. Unfortunately, after a month of coordinating with various service centers, the dealership reneged on their agreement, started to proposing alternative solutions. Given the circumstances, I decided not to engage in a prolonged dispute; I could make more money in a month! This experience reinforced the common wisdom I had heard about car purchases in the US: "What you see is what you get," and one should be wary of trusting a dealer's assurances. I rated this dealership three stars because their service was average—neither exceptionally bad nor outstanding. My advice to potential customers is to manage their expectations accordingly. As for my car's issues, I chose to pay for the repairs myself to avoid further complications. Additionally, I was sold an extended warranty that later proved to be of no value. My recommendation is to consider skipping such offers, they aren't worth anything. More
by omidghadami
Employees Worked With
Terrence McMillian
January 30, 2024
The dealership is one of the best around town and I have made recommendation to many of my colleagues to call and schedule a service for their own experience. made recommendation to many of my colleagues to call and schedule a service for their own experience. More
by KELVIN.MUNNINGS
Verified CustomerEmployees Worked With
Jerry Vargas, Jerry Vargas
January 28, 2024
Wished things would have been done correctly from the beginning, Customer should be taken care of 100% first. beginning, Customer should be taken care of 100% first. More
by Arsenio.portillo
January 19, 2024
Did not buy car overpriced by $6000-7000 USD and would not negotiate from their price not negotiate from their price More
by loboden2
Employees Worked With
January 16, 2024
Extremely friendly, great customer service. No improvement needed. Helpful knowledgeable timing exactly as promised Perfecto No improvement needed. Helpful knowledgeable timing exactly as promised Perfecto More
by robin37
January 16, 2024
Great experience, easy process The process was easy, great staff and they made the car buying process amazing great staff and they made the car buying process amazing More
by MERIDITH_CALLOWAY
January 16, 2024
Great fast and quick I had a great experience and felt comfortable in the waiting room. Thank you comfortable in the waiting room. Thank you More
by Monisha0
January 16, 2024
Always A Smooth visit When I Call I am Handle with respect and my Appointment is Always Easy and Efficient respect and my Appointment is Always Easy and Efficient More
by benjaminlove1975
