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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,915 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,915 reviews

February 07, 2019

Had to eat an inspection Great service , the destination time was correct for me to wait and everything was taken care of . And something else was wrong and got notified shor More

by ALFONSOGARCIA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2019 -

INFINITI of South Bay responded

Thank you kindly for your 5 Star review of Edson and your recent service at INFINITI of South Bay. Our pledge to our customers is to do what we promise and when we promise it! Great to hear that Edson took care of your needs and brought items to your attention. Following regular maintenance helps keep a vehicle in tip-top shape and avoids costly repairs in the long term.

February 06, 2019

Servie Edson always helps me out right away. Something happened to my car while driving and he walked me through it on the phone! He gave me amazing road sid More

by MONIKA.ODEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2019 -

INFINITI of South Bay responded

Monika, Thank you for taking your personal time to recognize the excellent client service that Edson provided. We have all been at that point some time when our vehicle needed attention and we didn't know what to do. Thank you for relying on INFINITI of South Bay and our star Service Advisor for assistance. We appreciate your business and your confidence in our service.

February 06, 2019

Service advisor Wilson is the best!! Very helpful guy and always makes time when you call with any concerns. I own two Infiniti and I take them both to Wilson because I know he will make More

by Fwish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
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Feb 07, 2019 -

INFINITI of South Bay responded

Third straight review for Wilson's excellent client service! There seems to be a pattern here. We are most grateful for your confidence in Wilson and that you have chosen to service both of your vehicles at INFINITI of South Bay. We'll be sure to pass along your positive comments. Thank you for your kindness.

February 06, 2019

Service deparrment I purchased a preowned car and have had some problems with it the service department has been wonderful with repairing the problems that have come up. More

by sharondavus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in finance, Luis Alvarez, Wilson Chihuahua
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Feb 07, 2019 -

INFINITI of South Bay responded

We are most appreciative that you have worked with is to resolve any issues you have had. So often, clients are quick to judge without giving the dealership the chance to show that they have the customer's satisfaction in mind. Thank you for your business and thank you for recognizing Luis and Wilson for resolving any issues.

February 06, 2019

Excellent customer service. Wilson provided excellent customer service. I received my car timely and it was washed and ready to go. Wilson ensured that I received the best prici More

by CALWOOD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
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Feb 07, 2019 -

INFINITI of South Bay responded

We are so pleased to learn that your experience was so positive that you will always bring your car to INFINITI of South Bay for service. Thank you for recognizing Wilson for his good customer service and for ensuring you always receive the best pricing. Please know that you can always find monthly specials on the service tab on our website to take advantage of current service discounts and offers. Excellent customer service, fast turn-around and clean car - that is quite the endorsement, thank you!

February 05, 2019

Excellent service by Edson. Edson Listened to my concern and solved the issues. I needed help with my cruise control. Also, my sales person, Mark Chapman came over to say hi More

by ELAINEGUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Chapman
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Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for recognizing the excellent service provided by both our service and sales teams during your recent visit to INFINITI of South Bay. We are glad to hear that Edson was able to listen to your concerns and resolve the issue, and even more pleased to learn that your sales consultant Mark was there for your support. This is a great example that your service at INFINITI at South Bay doesn't end with the sale. We appreciate that you've shared this experience online and are very appreciative of your business. Thank you.

February 05, 2019

Exceptional service at South Bay Infiniti The best part of our buying experience was Kevin, our designated sales associate. He was knowledgeable about the car and very courteous throughout the More

by Rocketman256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Schweizer, Luis Alvarez, Mark Chapman
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Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for detailing how Kevin was such a great part of your buying experience, and in recognizing that he was knowledgeable, courteous and personable. We appreciate your positive review in spite of the time it took to get in with the finance manager and attention of the sales manager. There could be a number of reasons being delayed in finance, but we sincerely apologize that you were not greeted by a manager - as manager interaction with our clients is a normal part of our sales process. Thank you for bringing this to our attention and thank you for your business.

February 05, 2019

Outstanding service This is the second Infiniti I've owned. The first one was totalled by a drunk driver, but before this, I would take it in for service at Infiniti of More

by Q40 ex G35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for your loyalty to INFINITI of South Bay for all these years. We appreciate your trust and the endorsement of the service our advisors provide. Candice is excellent at customer interaction because she makes the time to explain, reviews options, makes recommendations and has the client's best interests at heart. Thank you for recognizing her outstanding service.

February 03, 2019

Oil change I was able to schedule an oil change for my Infiniti Q50 at the time I needed it, I went in first thing in the morning to drop my car, then I had a c More

by CLAUMEX79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Feb 07, 2019 -

INFINITI of South Bay responded

Thank you for recognizing the benefits of the INFINITI Express Service provide here at INFINITI of South Bay... and our comfortable client lounge with fine amenities. We not only provide fast service for oil changes, but there is no appointment needed for tire rotations, engine filters, cabin filters, wipers, bulbs, or batteries. Please continue to rely on our service team for great fast service. Thank you for your review and for your business.

February 02, 2019

Good services I got good services for my q50 hybrid 2015 at south bay infiniti. Thanks Candice service department always take care of me everytime i got my car main More

by HURIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry i dont know there names but most of them very couteous and good services, Candice Roxas
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Feb 07, 2019 -

INFINITI of South Bay responded

We appreciate your recognition of our Super Star Service Advisor Candice. She is always so pleasant with her clients and ensures that they are kept informed of services to be performed, the estimated cost and the time. She and we find this a a key element of client satisfaction. Thank you for your review and for servicing your Q50 Hybrid at INFINTI of South Bay.

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