INFINITI of South Bay

2nd oil change South Bay Infiniti staff have always been friendly, professional, honest, and understanding of my time. When I walk in at my scheduled appointment t South Bay Infiniti staff have always been friendly, professional, honest, and understanding of my time. When I walk in at my scheduled appointment time, they are ready to get started right away. If I'm a little early, they acknowledge my presence and let me know that I'll be helped as soon as possible. In the meantime, I can help myself to coffee, tea, water, and/or a snack in a comfortable waiting area. Wilson, in particular, provided excellent service. He offered a free car wash along with my service, made sure the recall for my car was properly addressed, and was honest and accurate about the time it would take to finish the job. He made sure I had his card when I left and offered to take my call personally the next time I needed to schedule service. Thanks to Wilson and to all Infiniti service staff! Great job! More

Candice is awesome, great working with her always. Great dealership, overall experience at Infinit Southbay is always amazing. Candice and Wilson always do an amazing g job. Thank you southbay Infiniti Great dealership, overall experience at Infinit Southbay is always amazing. Candice and Wilson always do an amazing g job. Thank you southbay Infiniti. Best!! Mark More

Warranty service for oil leak Thank you for servicing my vehicle promptly and professionally. My car is running well and that is very reassuring since I do a lot of driving! Thank you for servicing my vehicle promptly and professionally. My car is running well and that is very reassuring since I do a lot of driving! More

Great Customer Service Edson is always friendly and helpful. He is very respectful of my time and gives accurate time estimates for repair, so I may plan my day. Edson is always friendly and helpful. He is very respectful of my time and gives accurate time estimates for repair, so I may plan my day. More

Service Ever was great-he greeted me with a smile. I explained to him what I needed to be done. Within minutes my car was in the service garage and done quick Ever was great-he greeted me with a smile. I explained to him what I needed to be done. Within minutes my car was in the service garage and done quickly. 👍👍 More

I continue to come back to Infiniti of South Bay because of my great service advisor Edson. He is always very nice and professional. He doesn’t try to sell you service that is not needed. Ed goes the extra of my great service advisor Edson. He is always very nice and professional. He doesn’t try to sell you service that is not needed. Ed goes the extra mile for his customers. If Ed left this dealership, I would probably go elsewhere for service or just sell my Infiniti and buy a different make of vehicle. Note, this dealership needs to provide better snacks for their customers waiting for service. More

Professional & no pressure on services declined. I had an appointment for inspection and oil change. It took 2 1/2 hours waiting to get my car out. I did not expect to wait 2 1/2 with appointment f I had an appointment for inspection and oil change. It took 2 1/2 hours waiting to get my car out. I did not expect to wait 2 1/2 with appointment for only oil change without additional items. More

Welcoming and efficient I went in for a Check engine light. They took care of it in no time. I had a chance to look at their merchandise and ended up buying some things as we I went in for a Check engine light. They took care of it in no time. I had a chance to look at their merchandise and ended up buying some things as well. They are very customer oriented and friendly. Good coffee and teaa, free WiFi and pleasant atmosphere. More

Awesome service Mark was very knowledgeable and explained everything in detail. His customer service was amazing! Will be recommending him to my friends and family! T Mark was very knowledgeable and explained everything in detail. His customer service was amazing! Will be recommending him to my friends and family! Thank you! More

Ever, Service Writer, Excellent It had been quite awhile since I had been in to the dealership for service on my M-35. Ever was excellent in reviewing what we needed and what was It had been quite awhile since I had been in to the dealership for service on my M-35. Ever was excellent in reviewing what we needed and what was not really needed for a "special circumstance" on my car.....that is, very low miles over its' time. Also, helpful with the loaner which for me is essential, in that the dealership is somewhat far and difficult to get to for extended service beyond a "wait time" oil change. I'll be back soon. Robert Souders More