INFINITI of South Bay | Page 162

My car Great service. Courteous and helpful staff. The people in service were attentive to my needs. Whatever problems arise, I know I can approach them conf Great service. Courteous and helpful staff. The people in service were attentive to my needs. Whatever problems arise, I know I can approach them confidently for expert advice. More

Awesome Customer Service Edson is very patient, and helpful compared to the other rep that was there. I waited for Edson to assist me for he took the time to properly explain Edson is very patient, and helpful compared to the other rep that was there. I waited for Edson to assist me for he took the time to properly explain and gave me the best advise. Not pushy and treats everyone with respect. More

They did a good And I didn’t even have to wait that long the I did a very good job on my Infiniti truck , it was done very fast and they even washed my truck i will be coming back soon. I did a very good job on my Infiniti truck , it was done very fast and they even washed my truck i will be coming back soon. More

Inf G35 Couoe gets much needed TLC After 12 yrs of service, my G35 Coupe began to give me major problems, but Edson at SoBay took care of it and me while it was out of commission. Thx a After 12 yrs of service, my G35 Coupe began to give me major problems, but Edson at SoBay took care of it and me while it was out of commission. Thx a million for fixing the problems. More

Fast and Friendly service I got an oil change, new wipers, and tire rotation all in about an hour and a half for less than $150. Good work and good prices. I got an oil change, new wipers, and tire rotation all in about an hour and a half for less than $150. Good work and good prices. More

Always a pleasure! I have always had excellent service and the communication is alway great with good explaining! I Would recommend to anyone and will be going back. Ma I have always had excellent service and the communication is alway great with good explaining! I Would recommend to anyone and will be going back. Make an appointment if you dont want to wait. Much easier. More

Excellence in Service Scheduling appts at Southbay Infiniti is ALWAYS easy, the service from the intake process on is prompt and courteous and the work ALWAYS done in a tim Scheduling appts at Southbay Infiniti is ALWAYS easy, the service from the intake process on is prompt and courteous and the work ALWAYS done in a timely manner. I have been bringing my car here to be serviced since 2012. This particular visit I had some issues with the steering leaks and the clock assembly and when I informed my Rep. Everado Villalobos that I had extended coverage, he called the company, found out they’d cover the work and immediately opened a claim. The parts were ordered, I was provided a loaner and the entire process was completed within a few days. I wouldn’t think of going anywhere else. More

Great customer service Fast and professional customer service Hazzle free and quick Everyone was great and friendly. Including cashiers girls. Felt comfortable and relief Fast and professional customer service Hazzle free and quick Everyone was great and friendly. Including cashiers girls. Felt comfortable and relief to get job well done. Mechanics courteous as well. More

Oil and new speaker The staff there is so kind! Their waiting area is very comfortable to accommodate families with kids. The bathrooms are well kept. It’s just an overal The staff there is so kind! Their waiting area is very comfortable to accommodate families with kids. The bathrooms are well kept. It’s just an overall nice place. I was very pleased with Wilson as he made sure I was taken care of! More

Felt like a first time customer. Zero star rating. I have been coming here for service for over 10 years. Up until my recent visit, I always felt I was treated well. The last visit was totally differen I have been coming here for service for over 10 years. Up until my recent visit, I always felt I was treated well. The last visit was totally different. Service took too long. Communication was poor. I had to call next day to find out if car was ready. New owners do not honor long service discount card, and never communicated that fact. I will probably not return for service. I give the dealership a zero star rating. More