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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,910 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,910 reviews

April 24, 2019

My car Great service. Courteous and helpful staff. The people in service were attentive to my needs. Whatever problems arise, I know I can approach them conf More

by DMISRAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Wilson Chihuahua
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Aug 03, 2019 -

INFINITI of South Bay responded

Kudos for Wilson and Everado for their great service in being attentive, courteous and helpful. It is great to hear that you are confident in their expert advice. You can trust that we will never oversell, but that we will recommend what is necessary to maintain a safe and efficient car. Thanks for your recommendation and review, and thanks for serving your vehicle at INFINITI of South Bay.

April 23, 2019

Awesome Customer Service Edson is very patient, and helpful compared to the other rep that was there. I waited for Edson to assist me for he took the time to properly explain More

by SAACHAAGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for posting online that you received "Awesome Customer Service" from Edson here at INFINITI of South Bay. And, we appreciate your recognition that Edson is never pushy. We only recommend maintenance or repairs that are needed to keep your vehicle safe and running smoothly. Compliments to Edson for listening to the client, explaining and providing sound advice. We appreciate your business - thank you!

April 23, 2019

They did a good And I didn’t even have to wait that long the I did a very good job on my Infiniti truck , it was done very fast and they even washed my truck i will be coming back soon. More

by HILLIARDM31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Rosales, Mario Guglielmelli, George Keriakes
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your positive review of your experience here at INFINITI of South Bay. Our technicians have to pass hours of INFINITI testing to become INFINITI certified. And, they need to take annual courses and tests to keep their certification. This is why when you come to INFINITI of South Bay your repair is done on time and right the first time. We appreciate your business and thank you for reviewing us online.

April 23, 2019

Inf G35 Couoe gets much needed TLC After 12 yrs of service, my G35 Coupe began to give me major problems, but Edson at SoBay took care of it and me while it was out of commission. Thx a More

by SHAQUANA.HALL Pounders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thanks for your positive review of your service experince here at INFINITI of South Bay with Edson. Unfortunately when vehicles hit this age and mileage they do begin to have higher repair and maintenance needs. We are glad we were able to help get you back on the road again. If you'd like to stop the headaches of higher maintenance costs, then please know that we have many great promotions on new vehicles with new vehicle warranties. Or, try our Certified PreOwned Selection for warrantied preowned inventory. We'd be glad to help get you in a new ride.

April 21, 2019

Fast and Friendly service I got an oil change, new wipers, and tire rotation all in about an hour and a half for less than $150. Good work and good prices. More

by AngelaMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for recognizing that you'll get good prices on your vehicle maintenance and service needs here at INFINITI of South Bay. When you look at the quality of the work we do, by qualified and trained technicians, you'll find our prices to be fair and reasonable. What's more, with our certified technicians you'll get service done on time and right the first time. We are glad we were able to get you in and out of there with our INFINITI Express Service. Know that no appointment is needed for our Express Service services such as Oil Changes, Tire Rotations, Engine Air Filters, or Cabin Filters.

April 18, 2019

Always a pleasure! I have always had excellent service and the communication is alway great with good explaining! I Would recommend to anyone and will be going back. Ma More

by ONELUV4756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
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Aug 03, 2019 -

INFINITI of South Bay responded

Always a pleasuring having you in for service too... thank you for your positive review and recommendation. We appreciate your loyalty. And what a great tip for all clients - "Make an appointment if you don't want to wait." It's simple and easy to make an appointment online at infinitiofsouthbay.com/schedule-service/ Or, if you'll need a loaner vehicle, we recommend you call your service advisor in advance at 310-325-5555. Thank you for servicing your vehicle at INFINITI of South Bay.

April 09, 2019

Excellence in Service Scheduling appts at Southbay Infiniti is ALWAYS easy, the service from the intake process on is prompt and courteous and the work ALWAYS done in a tim More

by VALBURS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
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Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for letting us know we provided "Excellent Customer Service" during your visit to INFINITI of South Bay. We appreciate that you have recognized Edson and Everado in your review and how they helped make your visit exceptional. We appreciate your business and your loyalty - thank you for the last 7 years together.

April 09, 2019

Great customer service Fast and professional customer service Hazzle free and quick Everyone was great and friendly. Including cashiers girls. Felt comfortable and relief More

by Nancyplus3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier girls , Candice Roxas
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Aug 03, 2019 -

INFINITI of South Bay responded

We appreciate your online review and recommendation letting everyone know about the "Great Customer Service" you receive at INFINITI of South Bay. Thank you also for calling out our cashier team and mechanics, all too often it is the Service Advisor who gets the credit, but its a whole team of people that help make us successful. Thank you for your business.

April 08, 2019

Oil and new speaker The staff there is so kind! Their waiting area is very comfortable to accommodate families with kids. The bathrooms are well kept. It’s just an overal More

by BAPICKETT202
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Report | Print
Aug 03, 2019 -

INFINITI of South Bay responded

Thank you for your Five Star review of your service experience at INFINITI of South Bay with Wilson. It's great to learn that he was able to take good care of you during your visit. Thank you also for recognizing our facility. We just spent millions of dollars renovating the dealership so that we could provide the luxury experience that is synonymous with the INFINITI brand. We appreciate your business and appreciate that you've taken the time to tell others about your exceptional experience at our dealership.

April 07, 2019

Felt like a first time customer. Zero star rating. I have been coming here for service for over 10 years. Up until my recent visit, I always felt I was treated well. The last visit was totally differen More

by Mike
Recommend Dealer
No
Employees Worked With
Edson Trujillo
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Aug 03, 2019 -

INFINITI of South Bay responded

We apologize that you feel your service took too long and that the communication was poor. And we are sorry that we cannot honor the service discount card of the previous owners. However, we always keep our online service specials current and updated. If you'd like a coupon or discount then just check www.infinitiofsouthbay.com/service-specials/ before coming to the dealership, or show us your coupon on your phone. We hope that you give us another opportunity to serve you. We do appreciate your business and your loyalty. Thank you.

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