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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
1,826 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,826 reviews

October 26, 2023

Always fair, prompt, courteous and ready to address anything you need or want. 100% attentive. More

by CENTR4LUPUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
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Oct 31, 2023 -

INFINITI of South Bay responded

Super great review detailing everything we strive to be! Thank you for being so thoughtful in putting together this great feedback on your service visit here with us at INFINITI of South Bay. We strive to put the customer first, to treat them fairly and with respect, to be transparent, to communicate well and to be attentive to all of their needs. This is what we call the INFINITI of South Bay way. Thank you for sharing your experience with us and with others. We appreciate your business and your loyalty. Carlos Robles Service Manager INFINITI of South Bay

October 23, 2023

They are very welcoming nice guys, listen and make sure you’re well taken care of. More

by NGN9TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
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Oct 31, 2023 -

INFINITI of South Bay responded

Thank you for the thoughtful review of your visit with our team here at INFINITI of South Bay. It's great to hear that our team of service advisors were welcoming, that they took really good care of you, and most importantly that they listened. At INFINITI of South Bay we like to make your experience easy, it's the INFINIIT of South Bay way! We appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

October 22, 2023

This dealership honestly have served its purpose assisting me more than twice. It's always a pleasure & very peaceful attending to the location much appreciated. More

by Joshua Elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
Report | Print
Oct 24, 2023 -

INFINITI of South Bay responded

Joshua, Very nice review, thank you for taking your time to give me and our team this positive and encouraging feedback. It is clients like you that make our jobs rewarding. We appreciate your business and your loyalty. Carlos Robles Service Manager INFINITI of South Bay

October 22, 2023

very polite, courteous customer service. the staff overall are accommodating, knowledgeable and very profession in their mannerism. More

by LYBUCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos
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Oct 24, 2023 -

INFINITI of South Bay responded

What wonderful feedback! Thank you for such great accolades... polite, courteous, accommodating, knowledgeable and professional. That nails it and is exactly what we stive to achieve every day! We appreciate the time you took to leave this review, it was so very kind and thoughtful of you. Thanks, Carlos Robles Service Manager INFINITI of South Bay

October 22, 2023

Great customer service and attention given by Jerry. Will absolutely return for any service needs. More

by rondalrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Ginossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Aldo for taking the time to explain my Extended Service Contract. , Jerry Vargas
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Oct 24, 2023 -

INFINITI of South Bay responded

Thank you for letting us and others know that Jerry provided exceptional client service during your recent service visit to INFINITI of South Bay. We appreciate your recommendation and your loyalty. It's great to have clients like you! Thank you, Carlos Robles Service Manager INFINITI of South Bay

October 18, 2023

Kaz was AMAZING! Took care of me and accommodated my crazy schedule! From the time I reached out to the time the deal was made was a total of 45 minutes and that’s on More

by cileciafoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Jones
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Oct 24, 2023 -

INFINITI of South Bay responded

Cilecia, You are so nice! Thank you for posting such a well-written and heartfelt review of your experience here at INFINITI of South Bay with Kaz. He truly is one of the best because he makes things easy - easy to understand and easy to do business. We understand that Mile and Miles also participated in your experience and we thank you for also recognizing them personally. Please know that if and when you need maintenance or repair services on your vehicle that our service department is just as amazing as our sales team. Thanks for your business! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

October 16, 2023

I appreciate the assistance given to me with my service for my car Infiniti. So glad I was accommodated with my light fixed as well More

by She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

INFINITI of South Bay responded

We are so pleased to learn that INFINITI of South Bay was able to take care of all of your service needs. Your service advisors Edson and Jaime truly do give their best for client satisfaction each and every day, and it is really reconfirming to hear when those efforts are appreciated. Thank you for taking your time to share your thoughts and thank you for your loyalty! Carlos Robles Service Manager INFINITI of South Bay.

October 16, 2023

Awesome service team. Very welcoming and great communication from advisors. Love the pics attached as well when getting things repaired More

by RIVERASAM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos, Jerry Vargas
Report | Print
Oct 24, 2023 -

INFINITI of South Bay responded

We are really excited to hear that you think your service with Ever and Jerry was amazing! That is so great to hear. These guys work hard on that desk every day as the go-between with the mechanics and our clients to make sure that repairs are done correctly and on-time. I will be sure to share your feedback during our next morning roundup. Thank you for taking your time to be positive, thoughtful and caring. Carlos Robles Service Manager INFINITI of South Bay

October 12, 2023

Jerry Vargas was a great service agent and has been since all the times I came to that location More

by KDAY365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
Report | Print
Oct 13, 2023 -

INFINITI of South Bay responded

KDAY, It is so nice of you for recognizing the efforts of your service advisor Jerry Vargas, he is such a great client advocate. Your loyalty is appreciated, as this is the South Bay way. We strive to develop long-term relationships with our clients by proving ourselves and in delivering time after time. Thank you for choosing us. Carlos Robles Service Manager INFINITI of South Bay

October 05, 2023

The things on my vehicle that I needed fixed are still not working correctly. I feel like I purchased a lemon. More

by LLAGISELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vargas
Report | Print
Oct 13, 2023 -

INFINITI of South Bay responded

We cannot tell by your name on this review who you are. We would like to resolve any concerns that you have. If you could please call us at 310-325-5555 we would be glad to address and resolve any of your concerns. Thank you for the opportunity to serve you better. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

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