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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,874 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,874 reviews

January 13, 2024

From the time I purchased my vehicle from SouthBay Infiniti I have had nothing but great experiences at this dealership???? More

by KDELK6512
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
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Jan 26, 2024 -

INFINITI of South Bay responded

Thank you again for taking the time to let us know how we did and for the awesome 5-STAR review! Our team strives hard each and every day to provide fast, knowledgeable, and friendly service. Your recommendation lets us know that our team is on track! We appreciate your business and your loyalty to us here at INFINITI of South Bay. Thank you! Carlos Robles Service Manager INFINITI of South Bay

January 13, 2024

They always come through for me. I love receiving the service recommendation via text message. More

by kiddrolo
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 26, 2024 -

INFINITI of South Bay responded

You can always count on Edson! Thanks for letting us know that he came through for you. And, thanks for recognizing our new texting technology. We've added this to help communicate with our service clients to keep them better informed during their service visit. Thank you for your review, your recommendation, and your business. Carlos Robles Service Manager INFINITI of South ay

January 13, 2024

It was a straightforward and fair maintenance visit. No surprises or hard sell, or bait-and-switch. More

by OROVISTA1
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Truth and transparency! Here at INFINITI of South Bay we will advise you of the maintenance and repair needs that are current, and pending. It is our obligation to keep you and your family safe on the road and your vehicle running at a suitable performance level. We will never upsell or recommend services that you do not need. Thank you for recognizing this. We appreciate your review and your business. Thank you! Carlos Robles Service Manager INFINITI of South Bay

January 13, 2024

Jaime Zamora explained what was wrong with my SUV. He even made some suggestions that could help my vehicle. Very attentive,excellent customer service was beyond what I expected. More

by JIMENEZ.YUSMEY
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Jimenez, Thank you for the awesome 5-STAR review of your experience with your service advisor, Jaime. As advisors, it is our service team's responsibility to communicate in a friendly, thorough and professional way. And in doing so, show transparency and build trust. It is so good to hear that Jaime exceeded your expectations. We will be sure to let him know. Carlos Robles Service Manager INFINITI of South Bay

January 13, 2024

The dealership is amazing and I love going there. Always feel welcomed and always leave satisfied ! More

by jimmynuetron.jh
Recommend Dealer
Yes
Employees Worked With
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Harris
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Jan 26, 2024 -

INFINITI of South Bay responded

Hey Jimmy, Thanks for the great review and for letting everyone know you had an amazing experience here. You got a great deal on a great vehicle, and we are so happy to welcome you into the INFINITI of South Bay family. Your referral and recommendation are the best compliment that we could ever receive. We appreciate you! Larry Harris Sales Manager INFINITI of South Bay

January 12, 2024

Quick, efficient and fair Listened to my concerns, Edson demonstrated excellent customer service and effort More

by BIGRON13
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Thank you for the great feedback on your experience with your service advisor, Edson. It is good to know that he listened, was efficient, and fair. These are all the qualities that make a long-term relationship. We appreciate your loyalty and look forward to servicing your maintenance and repair needs for years to come. Please remember to check our website for monthly service coupons, as they are updated monthly. Carlos Robles Service Manager INFINITI of South Bay

January 12, 2024

Customer service is always great. Dealership is always clean, and staff is professional. I also like the available discounts for customers. More

by HB1031
Recommend Dealer
Yes
Employees Worked With
EVER VILLALOBOS
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Jan 26, 2024 -

INFINITI of South Bay responded

This is an excellent review of your service experience here at INFINITI of South Bay with your service advisor Ever. He will appreciate learning that you received a friendly and professional experience. And, thank you for recognizing our facility! We strive to deliver the same luxury experience that our clients receive in our vehicles and in our dealership. PLUS, it looks like you've found our website service discounts. Please check back regularly, as they are updated monthly. Thanks for your business. Carlos Robles Service Manager INFINITI of South Bay

January 12, 2024

Received fast, friendly and the most courteous service. Always a pleasure doing business with Edson. More

by KMRICHARDSON75
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

Fast, friendly, and courteous... what great accolades, thank you! It's always a pleasure to have you in the dealership. We appreciate your review, your recommendation and your business. Please be sure to check our monthly newsletter for new care offers, preowned discount and service coupons. Thank you! Carlos Robles Service Manager INFINITI of South Bay

January 12, 2024

They really didn't follow up on the work that need to be done to my mother-in-law's car. It was a lot of talk, but I had big issues with the car. More

by James007hound
Recommend Dealer
No
Employees Worked With
Jaime Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

007, We know how important it is to deliver for your mother-in-law. Just know that there is no secret mission here; we are all about exceptional service and complete client satisfaction. Please let me know how we can make you another satisfied client. You can reach me at 310-325-555 to discuss how we can help with any outstanding issues. If it helps, please know that we regularly post service specials and discounts on our website and monthly newsletter. Carlos Robles Service Manager INFINITI of South Bay

January 12, 2024

I've been a customer with Infiniti since 2015 and has always been a pleasure coming in for any type of service. Very friendly staff too. More

by AGBRAVO2002
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 26, 2024 -

INFINITI of South Bay responded

WOW! We've been together for almost a decade! Thank you for being so loyal to our team here at INFINITI of South Bay. We greatly appreciate that you have chosen us for your maintenance and repair needs. We look forward to serving you in the years to come. Carlos Robles Service Manager INFINITI of South Bay

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