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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
1,826 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,826 reviews

December 18, 2023

This is the first time purchasing a car, and everything just went smooth from the phone conversation with Anita until I got there with Aldo actually, the entire team has been amazing. Truly thankful and gr More

by TUSHON.ALEXANDER
Recommend Dealer
Yes
Employees Worked With
Aldo Ginossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Ginossi
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Dec 21, 2023 -

INFINITI of South Bay responded

Tushonda, We are so pleased that we were able to make your first vehicle purchase a smooth and easy experience. Thank you for mentioning both Anita and Aldo by name so that we can show them our appreciation. It's so great to learn that you love your car! Please remember that our service team is just as friendly and helpful as our service team! Thank you for your business and we look forward to seeing you again soon! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 16, 2023

Fast service. Came in with a flat tire and came out with a brand new tire under the terms of the warranty. More

by CML0301
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas, Jerry Vargas
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Dec 21, 2023 -

INFINITI of South Bay responded

You must love that tire and wheel warranty every time this happens, right? We are glad we could get you in and out so quickly. Thank you for your loyalty to INFINITI of South Bay and for counting on us for your service and repair needs. Carlos Robles Service Manager INFINITI of South Bay

December 16, 2023

Claim problem was fixed, but it was not Claim air conditioning was fixed, but it was not claimed. Tires were inspected and rotated. Tires were under inflated when received. More

by ZDEANZIM
Recommend Dealer
No
Employees Worked With
Jerry Vargas, Jerry Vargas
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Dec 21, 2023 -

INFINITI of South Bay responded

Zdeanzim, We are concerned with your review because we thought everything was resolved. Please contact me at your earliest convenience so that we can address any open concerns. We appreciate your business and please know that we look forward to working with you to ensure you are satisfied. Thank you, Carlos Robles Service Manager INFINITI of South Bay

December 15, 2023

They were very nice everything went well They were really nice and actually got me in and out faster than I expected on a Saturday More

by Ceefresh28
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas, Jerry Vargas
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Dec 21, 2023 -

INFINITI of South Bay responded

We are so very appreciative that you have taken the time to leave us such a nice review, thank you! Jerry worked to move some things around with technicians so that we could get you in and out quickly. Thank you for recognizing the effort and for your recommendation. Thank you for your business and your loyalty to INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

December 14, 2023

Some issues that I don't drive my car that much. Went in for 2nd free checkup and said it was past due. However thru conversations they were accommodating. With that everything went smoothly More

by PSN731
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas, Jerry Vargas
Report | Print
Dec 21, 2023 -

INFINITI of South Bay responded

Thanks for letting us know that everything went smoothly on your recent service visit to INFINITI of South Bay. If you ever have an issue or concern, then please work with us while at the dealership so that we can work together towards a solution. Thank you for choosing INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

December 14, 2023

Everything was taken care quickly and smoothly! Jerry Vargas was so helpful. Thank you! Keep up the good work! More

by Danyel1665
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas, Jerry Vargas
Report | Print
Dec 21, 2023 -

INFINITI of South Bay responded

Danyel, We are so pleased that we could take care of you so quickly! At INFINITI of South Bay, we like it to be easy for our clients to do business with us; that's what we call the INFINITI of South Bay way! Thanks for calling out Jerry by name; we will share your accolades with him and in front of the team during our weekly staff meeting. We appreciate your business! Oh, and please remember to check our website for service specials and offers as we update them monthly. Carlos Robles Service Manager INFINITI of South Bay

December 13, 2023

They supposed to have put new brakes on my car and they are still squeaky and my air conditioner vent got messed up by there car wash people was told they would order the parts and replace it I still have More

by SHANITA.FLOYD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Vargas
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Dec 21, 2023 -

INFINITI of South Bay responded

Shanita, Thank you for bringing this to our attention, I'm not sure how this was overlooked. We will look into this immediately. Please know that the best way to follow-up is to call either me or your service advisor at 310-325-5555. Thank you for your patience as we work to address your concern. Carlos Robles Service Advisor INFINITI of South Bay

December 13, 2023

Very friendly. The speed of service is excellent. The car pick up and delivery is very good. The work estimate it's quick and accurate. More

by WILLHOE
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas, Jerry Vargas
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Dec 21, 2023 -

INFINITI of South Bay responded

Hey Will, Thanks for the great review of our service team and your experience at INFINITI of South Bay. Friendly, fast, quick, and accurate are all fantastic accolades to hear! We appreciate your kindness, your business, and your loyalty. Thanks for being such a great customer! Carlos Robles Service Manager INFINITI of South Bay

December 07, 2023

This dealership is in very nice building / showroom, nicer stuff. I don’t had no trouble negotiating with dealership , they give me a fair price. Just be fair and honest they treat me fairly too. More

by BECKORETA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

INFINITI of South Bay responded

That's the bottom line, isn't it? Everyone likes being treated fairly; that's what we do here at INFINITI of South Bay. We build long-term client relationships by treating the client professionally, respectfully, and fairly. Add to that communicating in a helpful and friendly way, and you have the recipe for great client service. Thank you for taking the time to review INFINITI of South Bay and we are glad you enjoyed our new modern building and showroom. We look forward to seeing you again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 01, 2023

Awesome service all around! !!! Best customer service experience. I recommend this dealership to anybody that had an infiniti or is looking for an infiniti More

by Joelperedo310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ever Villalobos, Jerry Vargas
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Dec 07, 2023 -

INFINITI of South Bay responded

Joel, Who doesn't love a great review like this? AMAZING! Thank you soooo much for shouting out that my service team did an excellent job during your visit to INFINITI of South Bay. They will be excited to hear your accolades and will value that you would recommend them to anyone! It's great to have such wonderful clients like you, thank you for your patronage, it is greatly appreciated. Carlos Robles Service Manager INFINITI of South Bay

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