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INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
1,831 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,831 reviews

December 29, 2023

It was easy to schedule my service appointment. My loaner vehicle was ready for me. Edson Trujillo, as always, was friendly and knowledgeable. More

by CDSNUGGS
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 02, 2024 -

INFINITI of South Bay responded

Thank you for the great review of your Service Advisor, Edson in that he is always friendly, helpful, and knowledgeable. That is such a nice compliment. Also, thank you for recognizing how easy it is to schedule an appointment. We just invested in a new service scheduling software to make the process quick and easy for our clients - because that's the INFINITI of South Bay Way, we make it easy! Whether servicing your vehicle or buying a new car, we strive to make the process quick and easy. Thank you for your business. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 29, 2023

Always a great experience and very knowledgeable about Infiniti Friendly, great manners, customer satisfaction, always above and beyond More

by ROTARY7.VM
Recommend Dealer
Yes
Employees Worked With
Ever
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Jan 02, 2024 -

INFINITI of South Bay responded

We appreciate the time you took to tell us that your Service Advisor Ever went above and beyond to provide an exceptional client experience. Feedback like this is the reward that our team strives to achieve. Thank you for your business and for choosing INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 28, 2023

Cordial and nice Very helpful I do not remember who I was working with but this time he was helpful provided me a coupon to help More

by letitia Jones
Recommend Dealer
Yes
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Jan 02, 2024 -

INFINITI of South Bay responded

Hi Letitia, I'm glad my team was cordial, friendly, and helpful on your recent visit. Please know that we post new service coupons on our website every month. And, what's more, we also create special service offers in our monthly newsletters. Please be on the lookout for the next newsletter coming soon! Thank you for your business. Carlos Robles Service Manager INFINITI of South Bay

December 28, 2023

Good experience. The time there was short. I'll go there again. My Service Advisor addressed all my concerns. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 02, 2024 -

INFINITI of South Bay responded

Sandy, Thank you for letting me and the online community know that you had a good experience with us and that we were able to get you in and out quickly - That's the INFINITI of South Bay way! Whether it's service maintenance or purchasing a new vehicle, we're all about quick and easy. Thank you for your business and Happy New Year! Carlos Robles Service Manager INFINITI of South Bay

December 28, 2023

As requested, I received my service appt. as I needed. All was handled smoothly; efficiently. Only drawback was the part(shocks) my car required were not available, so I had to make 2 trips t More

by HI.TONI.TG
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
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Jan 02, 2024 -

INFINITI of South Bay responded

Toni, Thank you for taking the time to tell us and others about your service experience with our team and with Edson your Service Advisor. We appreciate your patience and for working with us to ensure we had the proper shocks for your needs. We are grateful to have you as a client, and we appreciate your business. Hope to see more of you in the new year! Carlos Robles Service Manager INFINITI of South Bay

December 27, 2023

Jerry is the absolute best at his job and even a better person. He needs to stay my service provider!! My guy!! More

by Dcmdank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Vargas
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Jan 02, 2024 -

INFINITI of South Bay responded

WOW! What a fantastic endorsement for Jerry! Honestly, I can't think of a better compliment than to be good at what you do and to be a good person at the same time. We will make sure that Jerry is always your guy. Thank you for your business, loyalty, and this great review. Happy New Year! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

December 23, 2023

Was very satisfied Was very satisfied with the service provided by Edson and his knowledge and professionalism More

by RKUGEL1972
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 02, 2024 -

INFINITI of South Bay responded

Thanks for the positive review of your service experience with Edson! What a tremendous compliment that he has been knowledgeable and professional in your interactions with him. We appreciate your business and your feedback. Carlos Robles Service Manager INFINITI of South Bay

December 23, 2023

Anticipated car to be prepared prior to arrival considering the deal was made over the phone and arrangements to pick up from out of state had been preplanned. More

by natalie.wells
Recommend Dealer
Yes
Employees Worked With
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Harris
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Jan 02, 2024 -

INFINITI of South Bay responded

Natalie. There are a lot of details in putting together transactions, and we work as best as we can behind the scenes to make it all look easy. But I dropped the ball and I apologize for the misunderstanding. I am glad that I was able to address everything and work with you to make it right. We all appreciate your patience and understanding and are glad to have you as a client. Larry Harris Preowned Sales Manager INFINITI of South Bay

December 22, 2023

They provided great customer service. And gave me a full run down on what repairs my car needed in the future. More

by KMPMAKEUPINC
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Jan 02, 2024 -

INFINITI of South Bay responded

Thanks for the great review of your service experience at INFINITI of South Bay, and for letting us know that Edson provided you with great service! We find that true, honest and transparent communications lead to long-term relationships. I'm pleased to see that Edson provided a detailed evaluation of your vehicle and let yu know what was needed now and what you may need to expect in the future. Thanks for choosing us and thanks for your business. Carlos Robles Service Manager INFINITI of South Bay

December 21, 2023

Jaime remembered me from my previous visit and serviced my car right away. He was respectful of my space since I brought my work to the dealer while the car was serviced. He explained what was done to the More

by Alma.k.saiya
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
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Jan 02, 2024 -

INFINITI of South Bay responded

Asaiya, What a nice review, and it is so well written; thank you! I will be sure to share this with Jaime and the team so they can see a great example of exceptional client service. Be personable by remembering your client, be expedient, respect their time and space, and communicate thoroughly so that your client can make an informed decision, the best decision for them. Thank you for sharing your experience with us and online so that others can see. We appreciate your business and are grateful that you have chosen INFINITI of South Bay. Carlos Robles Service Manager INFINITI of South Bay

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