INFINITI of Orange Park

Excellence salesmanship The experience and salesmanship a that' I received was amazing. Stephen did an excellent job going over the vehicles and making sure that the vehicle The experience and salesmanship a that' I received was amazing. Stephen did an excellent job going over the vehicles and making sure that the vehicle was the one for me. After purchasing my new vehicle he continues to check in on me and my wife to ensure that we are satisfied with our purchases and to see how things are going with our new house. I would recommend Stephen and this establishment to anyone that is looking for an upgrade. I will continue to do business with him not only for my family but for friends that are looking for vehicles as well. More

Infiniti Orange Park Stephen did a great job! The whole staff was very helpful and made it an enjoyable experience😀 He even drove all the way over to my job so that I wou Stephen did a great job! The whole staff was very helpful and made it an enjoyable experience😀 He even drove all the way over to my job so that I wouldn't have to come back to sign the rest of the papers💯 More

Best Car Buying Experience I have purchased several cars over the years and I must say that this was the best experience so far. Both Scott and Stephen were pleasant to work wit I have purchased several cars over the years and I must say that this was the best experience so far. Both Scott and Stephen were pleasant to work with. All concerns were addressed and i was never left in the dark. I will definitely recommend others to them! More

Got a great vehicle We got a wonderful Vehicke from this delaiedship and financed it. We are so grateful for all the sales and finance staff for helping us get a great ve We got a wonderful Vehicke from this delaiedship and financed it. We are so grateful for all the sales and finance staff for helping us get a great vehicle and low payments. I did not feel like I was in a slick sales machine. It was honest and so helpful! Thank you so much for helping me buy a vehicle for my husband as a 25 yr anniversary gift! More

Sustained superior service. My experience purchasing a vehicle from Stephen was low stress. He was very knowledgeable and made my son and I feel right at home. I would definitely My experience purchasing a vehicle from Stephen was low stress. He was very knowledgeable and made my son and I feel right at home. I would definitely buy another vehicle from him. More

Great! We had a great experience from start to finish. Stephen and Adin went above and beyond to give us exactly what we wanted. We love our QX80! We would d We had a great experience from start to finish. Stephen and Adin went above and beyond to give us exactly what we wanted. We love our QX80! We would definitely go back in the future. More

Great time I Was looking into purchasing a Q50. I worked with Norman. He was not pushy, and became a new friend. I recommend, if you want to work with someone. G I Was looking into purchasing a Q50. I worked with Norman. He was not pushy, and became a new friend. I recommend, if you want to work with someone. Go work with him. More

First time Infiniti buyer Everyone went above and beyond to get the car that I wanted and no one tried to change my mind when it was difficult to find. Everyone went above and beyond to get the car that I wanted and no one tried to change my mind when it was difficult to find. More

Excellence in sales and customer service My experience at Orange park Infiniti (Jacksonville) is by far the best experience I have had with any dealership so far. These people are friendly an My experience at Orange park Infiniti (Jacksonville) is by far the best experience I have had with any dealership so far. These people are friendly and professional. They responded to my needs, they were transparent with the fees, and delivered the car in a timely manner. Constructive critiscism would include more detailed explanations of certain maintenance packages. Overall I would rate my experience as a 9.5/10, I already recomended this dealership to many of my friends, and would like to specifically thank Scott and Norman for their business and going above and beyond for their customers. More

Beware of Sleazy, Unethical Sales Tactics My wife and I had agreed via email with Scott (internet sales manager) on an all-in, out the door price of $44,250 for a 2018 QX30. On 8/9/2017, we w My wife and I had agreed via email with Scott (internet sales manager) on an all-in, out the door price of $44,250 for a 2018 QX30. On 8/9/2017, we went to the dealership and endured Norman’s (salesman) pitches for all of the add-ons, such as paint protection. Finally, we met with Bill (finance manager) who initiated all of the paper work and also put us through another upsell sales pitch. At the end of processing all of the ancillary paperwork, he printed off the sales contract and presented it to us for signature. The price was approximately $1,500 higher than the $44,250 that we previously agreed-upon. When we objected to the higher price, Bill began hemming and hawing. As my wife and I began to leave the dealership because of the higher price, Bill and Scott discovered they had made a “mistake” on the price and we ended up getting the car for the previously agreed-upon price. It was an extremely unpleasant experience and I’m disappointed that the dealership and staff tried this sleazy, unethical car sales tactic on us. Had they just given us the right price to begin with, we would have used this dealership for future service and for future vehicle purchases. Unfortunately, this ended up being the worst vehicle purchase experience I’ve ever had. Needless to say, we will never step foot in this dealership again. More