INFINITI of Northern Kentucky

Oil Change They were very professional and personable. Got me right in with no appointment plus very detailed in explaining what services were being performed. They were very professional and personable. Got me right in with no appointment plus very detailed in explaining what services were being performed. Great experience and very clean More

Random Horn Mike is alway great and keeps you informed on time and progress. A simple pinched wired was addressed and fixed quickly. Plus I got to drive a very ni Mike is alway great and keeps you informed on time and progress. A simple pinched wired was addressed and fixed quickly. Plus I got to drive a very nice loaner car for the day. Great customer service!!! More

Informative, fair, and no pressure! The entire team at Infiniti of Northern Kentucky was fantastic! I’ve actually worked in the industry for a long time and their ability to service the The entire team at Infiniti of Northern Kentucky was fantastic! I’ve actually worked in the industry for a long time and their ability to service their clients along with making sure you feel comfortable with your selection was next level! They truly put your needs in front of their own… More

Outstanding Customer Service I had an outstanding customer service experience. John was great and very knowledge and professional and was able to answer my many questions. H I had an outstanding customer service experience. John was great and very knowledge and professional and was able to answer my many questions. Highly recommend anyone to visit the Infiniti of Northern Kentucky. More

Taken care of like a baby. Very courteous, professional & welcoming staff. They were all business insuring all my questions were answered and let me know they will be there for Very courteous, professional & welcoming staff. They were all business insuring all my questions were answered and let me know they will be there for me with any needs at any time. More

Happy customer We had a great experience with John. And Stephen came through on everything that was promised. Great experience and very happy customer! We will be ba We had a great experience with John. And Stephen came through on everything that was promised. Great experience and very happy customer! We will be back. More

Very friendly We came up from Lexington to purchase a used VW Atlas that we found online. We had our 15 month old little boy with us and I was kind of worried about We came up from Lexington to purchase a used VW Atlas that we found online. We had our 15 month old little boy with us and I was kind of worried about how he would act in that atmosphere. Very quickly that worry was put to rest. Everyone was great and loved watching him walk and crawl around. They also got us processed and out very quickly. We had a wonderful experience and would definitely recommend them. More

Service and More I was in for an oil change, but I got much more! Not only did I get my oil changed, but I got an overall evaluation of my car, PLUS a car wash. You I was in for an oil change, but I got much more! Not only did I get my oil changed, but I got an overall evaluation of my car, PLUS a car wash. You can't beat that!! More

Great Experience! I came to the NKY Infiniti after researching suv’s that I wanted to purchase. I found an suv that had all the bells & whistles I wanted. My salesman I came to the NKY Infiniti after researching suv’s that I wanted to purchase. I found an suv that had all the bells & whistles I wanted. My salesman’s name was John. He was honest, informative and not pushy at all! It was a really great experience! More