INFINITI of Northern Kentucky

Mike in the service department was great to work with. He explained things very well & had me back on the road in no time. Thanks! explained things very well & had me back on the road in no time. Thanks! More

In-n-Out They accepted my vehicle earlier than y appointment and completed all servicing within an hour. They were very conscious of keeping a distance and sa They accepted my vehicle earlier than y appointment and completed all servicing within an hour. They were very conscious of keeping a distance and sanitizing everything. In fact, the only thing I actually touched was the xxx device, which they sanitized after my use. Really great service department. More

Great Car Buying Experience Low pressure environment, fun car buying experience, truly caring people to work with from a well orchestrated team, inviting buyer friendly building Low pressure environment, fun car buying experience, truly caring people to work with from a well orchestrated team, inviting buyer friendly building and nice amenities. More

My vehicle broke down in a bad rain, downtown Covington April 24th during all this pandemic issue. There were 2 people at the dealership due to restricted hours and Stephen, executive manager, agreed to w April 24th during all this pandemic issue. There were 2 people at the dealership due to restricted hours and Stephen, executive manager, agreed to wait until I could get a safe ride to the dealership for a loaner car. What started out as a no win situation turned out to be an incredible lesson in customer service and sacrifice. Some people make negative assumptions when it comes to car dealers. This dealership does NOT fit that stereotype! Thank you! More

Excellent buying experience Stephen and Casey were both fantastic in helping us get into a new vehicle during a stressful time when a lease expired during COVID-19. We are early Stephen and Casey were both fantastic in helping us get into a new vehicle during a stressful time when a lease expired during COVID-19. We are early in the process but are confident that we made a good choice in choosing INKY More

AMAZING! Stephen was able to allow me to test drive a car within hours of calling. He took great care of me and made the process so easy. Stephen was able to allow me to test drive a car within hours of calling. He took great care of me and made the process so easy. More

Service Mike & team resolved an issue with my vehicle very quickly. They also had a loaner readily available for use and made sure to keep me updated on the r Mike & team resolved an issue with my vehicle very quickly. They also had a loaner readily available for use and made sure to keep me updated on the repair process. They drove my car with me before I left to demonstrate that it was fixed. More

Infiniti of Northern Kentucky is Awesome! Infiniti of Northern Kentucky made the car buying experience easy and painless. Everyone I came into contact with was totally focused on customer sati Infiniti of Northern Kentucky made the car buying experience easy and painless. Everyone I came into contact with was totally focused on customer satisfaction. I appreciated the time they spent with me answering my questions and making sure I was satisfied with the the process and the whole package - car, price and financing. Great people! More

Great First Experience I needed new brakes on my FX37 and decided to give INFINITI of Northern KY a try. From the moment I pulled in I knew I was in the right place. Mike I needed new brakes on my FX37 and decided to give INFINITI of Northern KY a try. From the moment I pulled in I knew I was in the right place. Mike was extremely helpful getting things organized and quickly had a loaner vehicle pulled up. Communication later in the day was perfect regarding a few extra services as well as letting me know when the work was done. I couldn't have been happier with the experience. More

Great buying experience! Entire process smooth and painless. Extremely happy with the car, price and financing. I had my own financing at 2.99 percent, they were able to provide financing even bette painless. Extremely happy with the car, price and financing. I had my own financing at 2.99 percent, they were able to provide financing even better at 2.74 percent!! More