INFINITI of Northern Kentucky

Great Customer Experince! Overall this was one of the best car buying experiences in my life. I set up an appointment to look at inventory and test drive a QX50. When I arr Overall this was one of the best car buying experiences in my life. I set up an appointment to look at inventory and test drive a QX50. When I arrived at the dealership, John met me in the lobby while maintaining social distance protocols, explained that he had a QX50 ready for my test drive, John provided an overview of the QX50 and let me take the vehicle. When I returned, John explained the differences between the QX50 trim levels, and asked if I had any questions. He also introduced me to Marcus, who provided more information. Both were extremely professional and curious. I was not ready to purchase and left the dealership. John followed up my visit with a couple of email providing more info and asking if I had any questions. The final deal was completed via a series of email with John and Marcus. One of the best car buying experiences ever. John delivered the new car to my house the next day, all the paperwork was completed and ready for my signature. I was very impressed with the entire experience, and would highly recommend John and Marcus, Infiniti of NKY and the QX50!. j Not once did he ask the standard car salesman's question "what can I do to get you to buy today?" More

I had a very professional experience with the dealership. They were all very friendly and very very helpful. They also was very experience in supplying me with all the questions I had and needed to get me in They were all very friendly and very very helpful. They also was very experience in supplying me with all the questions I had and needed to get me into my dream car. I would like to again thank that dealership with all of my heart. I will recommend all my friends and anyone that see me cruising around town to that location. Sincerely Vanessa More

very satisified very pleased with the entire dealership, all very professional people, clean & tidy showroom as well as the service area, I would highly recommend the very pleased with the entire dealership, all very professional people, clean & tidy showroom as well as the service area, I would highly recommend them to everyone More

Infiniti of NKY was above and beyond one of my best car buying experiences ever. John Jorge was impeccable, caring and considerate of all my needs while looking for my new vehicle! I couldn't be happier wi buying experiences ever. John Jorge was impeccable, caring and considerate of all my needs while looking for my new vehicle! I couldn't be happier with his service and attention to detail. I certainly appreciated everything he did for me before & after the sale. High-class all the way. Casey Head was also just wonderful in working with me on price, my budget and financing needs to complete my purchase! He definitely got the job done and helped me feel very confident that I was choosing the right car and dealership. I am grateful for both their time and efforts. I'm excited to bring my Altima here in the future for service needs and assistance. I will definitely recommend INKY to all my friends and family for any car buying needs they may have. All around a high-quality dealership and experience. Thank you guys!! -Dan Link More

Rob and Stephen very polite, they allowed me to drive the car all afternoon ( that's never happened before ) I got a good rate. Through past conversation stephen had me in mind personally when they sold me t car all afternoon ( that's never happened before ) I got a good rate. Through past conversation stephen had me in mind personally when they sold me the the car. More

Highly recommend them This dealership experience was so far and away better than I have received in the past that it completely changed my outlook. Every effort appeared t This dealership experience was so far and away better than I have received in the past that it completely changed my outlook. Every effort appeared to be made to ensure complete customer satisfaction. It is good to know that there are still businesses that are good to know. A big thank you to the entire staff and to Infiniti itself for making a difference. More

Excellent Service Always excellent, they go above and beyond expectations every time. I always have a level of suspicion at dealerships due to the reputation they all s Always excellent, they go above and beyond expectations every time. I always have a level of suspicion at dealerships due to the reputation they all seem to have for overcharging on service. At Infiniti NKY I don't feel this way. They are honest and transparent. Highly recommend! More

Everyone that assisted me with my purchase was helpful kind and courteous. They went over and beyond their duties to help me purchase the car I was wanting to buy! Will do business with them in the futu kind and courteous. They went over and beyond their duties to help me purchase the car I was wanting to buy! Will do business with them in the future and refer them to friends and family!! More

Mike and his team were very professional and friendly. The service I received was excellent, scheduling was easy and service was great. Went in for a oil change and inspection. Was there less than an hour The service I received was excellent, scheduling was easy and service was great. Went in for a oil change and inspection. Was there less than an hour. Will definitely be going back for all services on my car. More

This dealership is convenient clean and very friendly. They are always very accommodating. I highly recommend this dealership. The atmosphere and coffee are great too! They are always very accommodating. I highly recommend this dealership. The atmosphere and coffee are great too! More