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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
370 Reviews

370 Reviews of INFINITI of Lynnwood - Service Center

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June 03, 2024

excellent communication and prompt service. Detailed explanation of service options based on mileage and time. Service charges given up front. More

by howard_nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Howard_nelson, thank you so much for the positive review! We are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

May 31, 2024

Joel White is outstanding in the service he provided. I highly recommend him to anyone wanting to have their vehicle serviced at this facility. More

by jfholford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Jfholford, we are very happy we could provide you with a positive experience! Joel is truly an asset to the Infiniti of Lynnwood team, we are pleased to hear he provided you the exceptional customer service you deserve! Thank you for the great review!

May 21, 2024

I feel well served by the dealership and the staff in the service department. I have been well served by Joel and Ben, both of whom are always helpful and responsive. More

by sescorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Sescorbin, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're so happy we could meet your expectations and provide you the excellent customer service you deserve! Thank you again and have a terrific day!

May 21, 2024

The service reps is very cordial and friendly and professional. The center is very nice and snack and beverage are provided. Though the cost for certain things is more expensive. More

by vuthy.chea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Vuthy.chea, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

May 18, 2024

Top notch service for my g35x. I had an oil leak that required major disassembly to fix requiring lots of technition hours. Since I'm keeping this car for the long haul the service More

by BOBZILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Bobzilla, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Thank you again for the great review! Have a wonderful day!

May 15, 2024

Service was excellent and was completed before our requested.time. Service advisor was very polite and knowledgeable. More

by bobkocik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 11, 2024

Brought car in with specified noise issue and air bag recall. 4 of the 7 “recommended services” after the unnecessary diagnostic had been addressed within 6 months previous. Video was sent showing the More

by Shanelvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Lutz
Oct 18, 2024 -

INFINITI of Lynnwood responded

Shanelvh, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (425) 563-6600 so we may assist you in moving forward towards a resolution.

May 11, 2024

good service ,they do what they promisegood public relation and they are very in what they are doing More

by king15lulu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you for taking the time to let us know how we did. We are so glad to hear that our PR skills are making the mark! We hope you have a great day!

May 09, 2024

Great work as always. Got work done and was treated with respect and received a loaner while work was being done More

by fadynasiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hello Fadynasiem, we appreciate you taking the time to leave us this feedback. We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

May 03, 2024

Brought in for an issue. Was able to get a loaner and looked at right away. Joel was great at keeping me updated. More

by katrina.alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Katrina.alvarez, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Thank you, and have a fantastic day!

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